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JetBlue® Airlines Sucks!

@jetblue_sux
Frustrated with JetBlue® Airlines service? Seem to be banging your head against a desk when talking to Customer Service? Join the thousands of others in a public venting!
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Founded
1998
Address
27-01 Queens Plaza North, Long Island City NY 11101
Chief Executive Officer
David Barger
Total Compensation (2014)
$3m (SEC DEF 14A Filing)

 – About 2 hours ago.

Was supposed to fly JetBlue from Boston - JFK - SJC on 8/5/22. My 6:30 PM connecting flight out of JFK was delayed for 7 hours before they cancelled in the middle of the night. There was no help desk...

Was supposed to fly JetBlue from Boston - JFK - SJC on 8/5/22. My 6:30 PM connecting flight out of JFK was delayed for 7 hours before they cancelled in the middle of the night. There was no help desk staff available to help make accommodations or rebook, so hundreds of people were deserted in the airport at 1 AM. I had nowhere to go so I had to take a train to stay with family. The next morning when I tried to rebook they offered to put me on another 13 hour trip from BWI, BACK TO BOSTON, then to SFO. When I asked for a refund instead so I could book with another airline, they offered me a $9 refund for a $400 flight. Later I learned that JetBlue continued to cancel flights out of JFK and Boston all through Saturday and Sunday, so I likely would’ve gotten trapped at Boston or BWI a second time. I couldn’t find a flight out until Monday— a full 3 days after I was supposed to get home.

 – About 6 hours ago.

9:30 pm night before our flight jetblue cancels our flight then re books us to a different airport, 3 hour later departure, changes our non stop to a connecting and red eye so we now arrive the next...

9:30 pm night before our flight jetblue cancels our flight then re books us to a different airport, 3 hour later departure, changes our non stop to a connecting and red eye so we now arrive the next day

 – About 1 Day ago.

Jet Blue is horrible. So we have a family vacation to Puerto Rico. Flight from Richmond, VA to San Juan. We had a layover in Boston. But Boston to San Juan Flight was canceled due to maintenance...

Jet Blue is horrible. So we have a family vacation to Puerto Rico. Flight from Richmond, VA to San Juan. We had a layover in Boston. But Boston to San Juan Flight was canceled due to maintenance issues. These jerks could not get us on the next flight to San Juan so we where stuck in Boston only to take the next flight to Orlando the next day. They still could not get us on a flight to from Orlando to San Juan so we have to stay in Orlando for a night. Oh yeah once we got to Orlando they lost our bags. Only thing I could think of is what type of Micky Mouse Organization is being run here. They did send a $50 each travel voucher for each traveler. They can keep that BS.

 – About 2 days ago.

JetBlue sucks! My re-scheduled flight couldn’t be checked in with the app. Called the hotline and the agent had no idea how to fix it. Had to go to the airport early and the kiosk didn’t work...

JetBlue sucks! My re-scheduled flight couldn’t be checked in with the app. Called the hotline and the agent had no idea how to fix it. Had to go to the airport early and the kiosk didn’t work either. Then the BEST part came - when I asked the agent if she could check me in because first I don’t have a luggage second I only have to go through this because of their incompetent app and third the line is long with large groups wanting to check baggages, she said “IF YOU ARE LATE, WE ARE GOING TO HELP YOU LATER” when I was literally standing in front of her asking for help. So I had to stay in the line and when it got close to the boarding time, I had to ask ppl in the line if I could skip. Finally, I was at the front of the line after 40min. The representative in front of me was available but not helping me right away, not wanting a lost a small chance, I said could you check me in my flight is boarding. She said “WAIT A SECOND” as indifferent as someone could be. Oh you won’t be able to catch the flight, oh all you have been waiting is the boarding pass that I can easily print you out, oh why the f%@k I care, worst case scenario I put you on the waitlist even though today’s flights are all fully booked. No, you have to wait! When I finally got the board pass, it was 2 min away from the gate closure time, and she went “you still have time”. Yea, of course an ordinary human being with no privilege can pass the security and get to the gate hiding far in the corner of the concourse in 2 min! I had to cancel the round trip in the end.
Tired of their incompetence, unprofessionalism, and inefficiency. They did their best stopping me from getting on that plane and turned a frequent customer away without showing a tiny bit empathy. The company of course has responsibility for terrible operations, the ppl working there have also become unreasonable as I couldn’t even imagine this attitude with any other customer service. I wish them get the best out of their terrible work and I just want stay as far as possible from every single one of them. See you never JetBlue!

 – About 2 weeks ago.

We will help you promote your site, backlinks for the site are here inexpensive [url=http://links-for.site]www.links-for.site[/url]...

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 – About 2 weeks ago.

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 – About 1 Month ago.

We had a specific destination in mind when we booked JetBlue, Barbados. Although JFK is likely the third or fourth closest major airport to us, we chose JetBlue due to my experience with you. I...

We had a specific destination in mind when we booked JetBlue, Barbados. Although JFK is likely the third or fourth closest major airport to us, we chose JetBlue due to my experience with you. I talked Gwen into making the two hour trek to Queens, just to fly JetBlue rather than booking with another airline out of PHL.

The trip down was great (B6 361 6/12/22), nice flight, no issues. The trip home (B6 662 6/21/22) was a nightmare.

On 6/21 we were scheduled to depart at 2:28pm so we planned to arrive at the airport at 11:30am. Baggage drop was a mess, a long line due to only one computer working. We did receive a notification at 9am letting us know the flight was delayed an hour but to get to the airport at the original departure time so we did. In the meantime the flight delayed at 10am to 4:02pm

We waited at the airport until 2:30pm, saw the plane come in, and boarded around 3:50pm, the new departure time was 4:30pm. We sat on the plane until about 6:30pm, various announcements from the captain, notification by email, first he was waiting on clearance, next he worked too many hours so he was waiting for a new flight plan to Fort Lauderdale where they could get a fresh pilot. We were brought water about 1/2 hour in, never food (contrary to your Bill of Rights), finally the flight was cancelled until 7am after over two and a half hours sitting on the tarmac with no food, one round of water, and no clue what was going on. Jeff couldn't take his meds because no food was available.

It gets better, now we have 200 passengers upset, angry, hungry, trying to figure out what is going on. On ground customer service was swamped, people crowded the kiosks, we went up when our group was called, but were shoved out of the way. Finally security was called and it got no better. We were supposed to be in NYC by 7:30pm but sat in the airport and on the tarmac until after 8pm. We arrived at the Hilton around 8:45pm, checked in, and were told we had a food voucher but the restaurant stopped seating at 9:30pm. We had to get back up at 3:30am the next day to catch the bus to the airport at 4am. We got to the restaurant on time, spent our vouchers, and another $75 on food and drinks, because $32 doesn't go far at the Hilton. After waiting due to the influx of flight passengers, we got to bed at 11:54pm with a 3:30am wakeup call.

At 4am the bus did show, but was waiting on a truck to pick up luggage. It never showed, so passengers decided to load all the checked luggage on the bus, huge suitcases rolling around on the bus for the 1/2 hour trip back to the airport from the city. A frightening trip along the narrow roads of Barbados. Once at the airport the line stretched out to the street, once again JetBlues system was down except on kiosk, we didn't get through security until after 6:30 am, but all duty free packages had to be retrieved. The customer service people were overwhelmed, we had $40 worth of rum we had to get. Your service rep told several passengers nothing could be done and the plane couldn;t be held, I was able to get our stuff but no breakfast at the airport or food on the plane. Once on the plane on day 2 the pilot has us sitting on the ground for a half hour, this time weather issues along the eastern seaboard and taking on additional fuel. In the end, the second try was a good trip, but we got home about 20 hours late with way too much stress.

 – About 1 Month ago.

Hello, my name’s Eric and I just ran across your website at jetblue-sucks.net...

I found it after a quick search, so your SEO’s working out…

Content looks pretty...

Hello, my name’s Eric and I just ran across your website at jetblue-sucks.net...

I found it after a quick search, so your SEO’s working out…

Content looks pretty good…

One thing’s missing though…

A QUICK, EASY way to connect with you NOW.

Because studies show that a web lead like me will only hang out a few seconds – 7 out of 10 disappear almost instantly, Surf Surf Surf… then gone forever.

I have the solution:

Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. You’ll know immediately they’re interested and you can call them directly to TALK with them - literally while they’re still on the web looking at your site.

CLICK HERE https://jumboleadmagnet.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works and even give it a try… it could be huge for your business.

Plus, now that you’ve got that phone number, with our new SMS Text With Lead feature, you can automatically start a text (SMS) conversation pronto… which is so powerful, because connecting with someone within the first 5 minutes is 100 times more effective than waiting 30 minutes or more later.

The new text messaging feature lets you follow up regularly with new offers, content links, even just follow up notes to build a relationship.

Everything I’ve just described is extremely simple to implement, cost-effective, and profitable.

CLICK HERE https://jumboleadmagnet.com to discover what Talk With Web Visitor can do for your business, potentially converting up to 100X more eyeballs into leads today!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial – and it even includes International Long Distance Calling.
You have customers waiting to talk with you right now… don’t keep them waiting.
CLICK HERE https://jumboleadmagnet.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://jumboleadmagnet.com/unsubscribe.aspx?d=jetblue-sucks.net

 – About 1 Month ago.

Hey there, I just found your site, quick question…

My name’s Eric, I found jetblue-sucks.net after doing a quick search – you showed up near the top of the rankings, so whatever...

Hey there, I just found your site, quick question…

My name’s Eric, I found jetblue-sucks.net after doing a quick search – you showed up near the top of the rankings, so whatever you’re doing for SEO, looks like it’s working well.

So here’s my question – what happens AFTER someone lands on your site? Anything?

Research tells us at least 70% of the people who find your site, after a quick once-over, they disappear… forever.

That means that all the work and effort you put into getting them to show up, goes down the tubes.

Why would you want all that good work – and the great site you’ve built – go to waste?

Because the odds are they’ll just skip over calling or even grabbing their phone, leaving you high and dry.

But here’s a thought… what if you could make it super-simple for someone to raise their hand, say, “okay, let’s talk” without requiring them to even pull their cell phone from their pocket?

You can – thanks to revolutionary new software that can literally make that first call happen NOW.

Talk With Web Visitor is a software widget that sits on your site, ready and waiting to capture any visitor’s Name, Email address and Phone Number. It lets you know IMMEDIATELY – so that you can talk to that lead while they’re still there at your site.

You know, strike when the iron’s hot!

CLICK HERE https://jumboleadmagnet.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

When targeting leads, you HAVE to act fast – the difference between contacting someone within 5 minutes versus 30 minutes later is huge – like 100 times better!

That’s why you should check out our new SMS Text With Lead feature as well… once you’ve captured the phone number of the website visitor, you can automatically kick off a text message (SMS) conversation with them.

Imagine how powerful this could be – even if they don’t take you up on your offer immediately, you can stay in touch with them using text messages to make new offers, provide links to great content, and build your credibility.

Just this alone could be a game changer to make your website even more effective.

Strike when the iron’s hot!

CLICK HERE https://jumboleadmagnet.com to learn more about everything Talk With Web Visitor can do for your business – you’ll be amazed.

Thanks and keep up the great work!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial – you could be converting up to 100x more leads immediately!
It even includes International Long Distance Calling.
Stop wasting money chasing eyeballs that don’t turn into paying customers.
CLICK HERE https://jumboleadmagnet.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://jumboleadmagnet.com/unsubscribe.aspx?d=jetblue-sucks.net

 – About 1 Month ago.

Hi,

How are you doing?

I have got a great guest post offer for you that will help you get more traffic to your site.

I will send you a quality article of your...

Hi,

How are you doing?

I have got a great guest post offer for you that will help you get more traffic to your site.

I will send you a quality article of your readers’ interests and will just need a backlink to my site in return.

For that, either you can share the topic ideas of your choice and I will write an article on that or I will share the topic ideas for you to choose one and will send you the article on it.

Please share your targeted niche and focus keyword if any.

Let me know what you think?

Regards,
Jennifer Roy

 – About 1 Month ago.

Totally unreliable, don't book any flight with a connection because basically a 100% chance you won't make it. Zero customer service, not like they are bad it's just that it takes so long...

Totally unreliable, don't book any flight with a connection because basically a 100% chance you won't make it. Zero customer service, not like they are bad it's just that it takes so long on hold that I got from my house to the air by the time I got off hold (2+hours) and charging 25$ to talk to a customer service agent? Seriously? JetBlue is the new spirit - dirty diaper of an airline.

Better if spending more and flying delta or american

 – About 1 Month ago.

Especially at”sit on the tarmac” JFK....

Especially at”sit on the tarmac” JFK.

 – About 2 months ago.

Jetblue sucks probably going bankrupt!...

Jetblue sucks probably going bankrupt!

 – About 2 months ago.

I booked my vacation in May for a July family vacation. I was charged 10,000 for the entire vacation to San Juan out of Newark.

I was never notified the CANCELLED MY HOTEL AND STILL...

I booked my vacation in May for a July family vacation. I was charged 10,000 for the entire vacation to San Juan out of Newark.

I was never notified the CANCELLED MY HOTEL AND STILL CHARGED MY CARD FOR THE FULL TRIP for four people.

NEVER EMAILED TO SAY CHANGES TO VACATION - DID NOT REFUND ME AT ALL WHICH WOULD HAVE ALERTED ME - NOPE NOTHING. I happened to want to review my details and the ENTIRE HOTEL PACKAGE IS CANCELLED. NOW ON HOLD FOR AN HOUR AND NO ONE ANSWERS. NEVER - AGAIN WITH JET BLUE.

 – About 2 months ago.

4 hour delay Boston to LGA. All flights canceled LGA to Boston yesterday. A mere 94 minutes to speak to someone on the phone. Boston to LAX delayed today. Last minute gate change. Jet blue sux...

4 hour delay Boston to LGA. All flights canceled LGA to Boston yesterday. A mere 94 minutes to speak to someone on the phone. Boston to LAX delayed today. Last minute gate change. Jet blue sux

 – About 2 months ago.

JB used to have great customer service, but my last three experiences with them have been awful so I will not be flying with them any longer. The latest - I booked a flight in October 2021 for August...

JB used to have great customer service, but my last three experiences with them have been awful so I will not be flying with them any longer. The latest - I booked a flight in October 2021 for August of this year. I used travel credit that was good through March 2022. Now in June, JB canceled the flight and wants to keep my “expired” travel credit. Fraudulent.

 – About 2 months ago.

Jet Blue sucks
I use them because i have a huge number of miles, have to use them
Today my flight form Bozeman to NYC is 4 hours delayed because incoming flight was late due to bad weather...

Jet Blue sucks
I use them because i have a huge number of miles, have to use them
Today my flight form Bozeman to NYC is 4 hours delayed because incoming flight was late due to bad weather in NYC
My wife showed me the "bad" weather, it was moderately raining with almost no wind

This makes about 20 Jet Blue flights in a row that are late, most more than 2 hours delayed
I had AMerican Airlines miles which i let expire because they are so bad, now JetBlue partners with American and ever since, they suck also


JETBLUE SUCKS

 – About 2 months ago.

WTmuthaF??? Had a direct flight from LAX to Cancun, right? Wrong! JB changes it so NOW, we fly to Orlando, then to Cancun . . . with a three hour layover in Orlando. A four hour flight turns into...

WTmuthaF??? Had a direct flight from LAX to Cancun, right? Wrong! JB changes it so NOW, we fly to Orlando, then to Cancun . . . with a three hour layover in Orlando. A four hour flight turns into a eleven hour flight! So, we wait for the obvious change that will maim our return flight . . . and here it is. Instead of Cancun to LAX, they change it to Cancun to JFK to LAX with a three hour layover at JFK. Well, time to cancel, book another airline and avoid JB like the goddamned bubonic plague from here forward. Oh, and the extra leg room we paid EXTRA for? Gone.

 – About 2 months ago.

Good day,

My name is Eric and unlike a lot of emails you might get, I wanted to instead provide you with a word of encouragement – Congratulations

What for?

Good day,

My name is Eric and unlike a lot of emails you might get, I wanted to instead provide you with a word of encouragement – Congratulations

What for?

Part of my job is to check out websites and the work you’ve done with jetblue-sucks.net definitely stands out.

It’s clear you took building a website seriously and made a real investment of time and resources into making it top quality.

There is, however, a catch… more accurately, a question…

So when someone like me happens to find your site – maybe at the top of the search results (nice job BTW) or just through a random link, how do you know?

More importantly, how do you make a connection with that person?

Studies show that 7 out of 10 visitors don’t stick around – they’re there one second and then gone with the wind.

Here’s a way to create INSTANT engagement that you may not have known about…

Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. It lets you know INSTANTLY that they’re interested – so that you can talk to that lead while they’re literally checking out jetblue-sucks.net.

CLICK HERE https://jumboleadmagnet.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

It could be a game-changer for your business – and it gets even better… once you’ve captured their phone number, with our new SMS Text With Lead feature, you can automatically start a text (SMS) conversation – immediately (and there’s literally a 100X difference between contacting someone within 5 minutes versus 30 minutes.)

Plus then, even if you don’t close a deal right away, you can connect later on with text messages for new offers, content links, even just follow up notes to build a relationship.

Everything I’ve just described is simple, easy, and effective.

CLICK HERE https://jumboleadmagnet.com to discover what Talk With Web Visitor can do for your business.

You could be converting up to 100X more leads today!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial – and it even includes International Long Distance Calling.
You have customers waiting to talk with you right now… don’t keep them waiting.
CLICK HERE https://jumboleadmagnet.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://jumboleadmagnet.com/unsubscribe.aspx?d=jetblue-sucks.net

 – About 2 months ago.

JetBlue cancelled my flight, twice. Then they have the audacity to charge $25 just to speak to an agent over the phone. Truly hope this sorry ass airline goes under sooner rather than later. #JetBlue...

JetBlue cancelled my flight, twice. Then they have the audacity to charge $25 just to speak to an agent over the phone. Truly hope this sorry ass airline goes under sooner rather than later. #JetBlue #JetPoo

 – About 2 months ago.

Hey, my name’s Eric and for just a second, imagine this…

- Someone does a search and winds up at jetblue-sucks.net.

- They hang out for a minute to check it out. ...

Hey, my name’s Eric and for just a second, imagine this…

- Someone does a search and winds up at jetblue-sucks.net.

- They hang out for a minute to check it out. “I’m interested… but… maybe…”

- And then they hit the back button and check out the other search results instead.

- Bottom line – you got an eyeball, but nothing else to show for it.

- There they go.

This isn’t really your fault – it happens a LOT – studies show 7 out of 10 visitors to any site disappear without leaving a trace.

But you CAN fix that.

Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. It lets you know right then and there – enabling you to call that lead while they’re literally looking over your site.

CLICK HERE http://jumboleadmagnet.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

Time is money when it comes to connecting with leads – the difference between contacting someone within 5 minutes versus 30 minutes later can be huge – like 100 times better!

Plus, now that you have their phone number, with our new SMS Text With Lead feature you can automatically start a text (SMS) conversation… so even if you don’t close a deal then, you can follow up with text messages for new offers, content links, even just “how you doing?” notes to build a relationship.

Strong stuff.

CLICK HERE http://jumboleadmagnet.com to discover what Talk With Web Visitor can do for your business.

You could be converting up to 100X more leads today!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial – and it even includes International Long Distance Calling.
You have customers waiting to talk with you right now… don’t keep them waiting.
CLICK HERE http://jumboleadmagnet.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://jumboleadmagnet.com/unsubscribe.aspx?d=jetblue-sucks.net

 – About 2 months ago.

noclegi narew podlaskie https://www.wakacjejeziorohancza.online
https://www.wakacjejeziorohancza.online/paska-podlaskie-noclegi-noclegi-kurowo-podlaskie...

noclegi narew podlaskie https://www.wakacjejeziorohancza.online
https://www.wakacjejeziorohancza.online/paska-podlaskie-noclegi-noclegi-kurowo-podlaskie

 – About 2 months ago.

Got notification in middle of night that next day 4:05 flight delayed to 5:30pm in Aruba. Get to airport 3 hours early at 1pm, flight delayed until 6:45pm. Board plane, no alcoholic beverages on...

Got notification in middle of night that next day 4:05 flight delayed to 5:30pm in Aruba. Get to airport 3 hours early at 1pm, flight delayed until 6:45pm. Board plane, no alcoholic beverages on board, TV's have no volume, change channels on own. Land at 12:05am, next day. Baggage spits out few pieces every 20 minutes. For an hour and half. What the hell is wrong with JB?

 – About 3 months ago.

So I had some JB travel credits that were to expire in March 2022. Rather than waste then, I booked flights prior to their expiration for Nov 2022. Come May 2022, I checked online if I had an option...

So I had some JB travel credits that were to expire in March 2022. Rather than waste then, I booked flights prior to their expiration for Nov 2022. Come May 2022, I checked online if I had an option to cancel, saw that it was an option for me and cancelled the flights. I knew that my original expiration date had passed - but since JB provided me with the option to get a credit, I figured maybe that the date had been extended. Right through the online cancellation process, jetblue.com informs me that the money would be refunded as a travel credit (I have screen shots). Day after I cancel I see my account shows that the money was refunded as a travel credit and then immediately marked as expired. WTF!!! If I had been informed that the credits would not be reinstated I would just stuck with the trip.

Now I am on hold for about 2 hours hoping to talk to someone. How can this airline go from best to last so quickly?

 – About 3 months ago.

FLL - SAN… Expected time of departure was 6:20 until about 7…. Then the delay was acknowledged….. Then “limos would be sent to Miami to pick up pilots,” then “Pilots we’re going to fly...

FLL - SAN… Expected time of departure was 6:20 until about 7…. Then the delay was acknowledged….. Then “limos would be sent to Miami to pick up pilots,” then “Pilots we’re going to fly to FLL from MIA” then they “didn’t take off on time so were ‘timed out” but “we’re still looking for pilots so it’s not canceled yet”…. , Pilots show up, everyone cheers, 4 minutes later, flight is canceled because flight would land at 11 which I guess conflicts with San Diegos 11:30 landing curfew…. What they should’ve said was “we’re waiting until 10 o’clock at night to cancel this flight to phuck you good while we pile up everyone’s luggage at the Spirit terminal next door to treat you like the pieces of $hit we think you are!” Instead…. They create a 4 hour line with 3 high school dropouts that pretend to not see the line of new American Airlines passengers from one side of the JetBlue terminal to the other. FU JetBlue!

 – About 3 months ago.

College student daughter was scheduled to come home for summer on a red eye flight at 11pm. She gets to airport, waiting by gate. Plane arrives, but then is told that they are rescheduling the flight...

College student daughter was scheduled to come home for summer on a red eye flight at 11pm. She gets to airport, waiting by gate. Plane arrives, but then is told that they are rescheduling the flight to noon the next day. She has to scramble to get a hotel room, as dorms all closed. Next day, boards plane only to wait for hours. In total…16 hour delay. I am a Mosaic member, but after repeated travesties like this, I am now going to cut off ties. I’m going to cancel my JetBlue credit card, and just bleed out my points and start flying Delta.

 – About 3 months ago.

5 pm flight. Boarded but then we got the news that laguardia- the shittiest airport on the planet by a long stretch - is in a ground hold. I’m yeah. Radar says nothing close to there or here. ...

5 pm flight. Boarded but then we got the news that laguardia- the shittiest airport on the planet by a long stretch - is in a ground hold. I’m yeah. Radar says nothing close to there or here. Anyhow, 2 hrs and 45 minutes later- they dumped us back at the gate to wait for - who knows what? Terrible.

 – About 3 months ago.

Flight was supposed to depart at 10:30am, now pushed back to 1pm because the pilot isn’t here. Wow! Jet blue sucks!...

Flight was supposed to depart at 10:30am, now pushed back to 1pm because the pilot isn’t here. Wow! Jet blue sucks!

 – About 3 months ago.

Jet blue sucks so bad
6am flight out of rsw
Now 630 sitting on tarmac have to shut engines down and reset computer
It is always something
Old piece of shit planes
I am a...

Jet blue sucks so bad
6am flight out of rsw
Now 630 sitting on tarmac have to shut engines down and reset computer
It is always something
Old piece of shit planes
I am a mosaic member i assume for the last year
It's pretty bad when i prefer spirit air rather than JB

I just dread flying this POS

 – About 3 months ago.

Two hours on hold to change a ticket. I used frequent flyer miles and the web site will not let you change or cancel. Why do they have two hour hold times. By the way I am still not connected to an...

Two hours on hold to change a ticket. I used frequent flyer miles and the web site will not let you change or cancel. Why do they have two hour hold times. By the way I am still not connected to an agent.

 – About 3 months ago.

My name’s Eric and I just came across your website - jetblue-sucks.net - in the search results.

Here’s what that means to me…

Your SEO’s working.

My name’s Eric and I just came across your website - jetblue-sucks.net - in the search results.

Here’s what that means to me…

Your SEO’s working.

You’re getting eyeballs – mine at least.

Your content’s pretty good, wouldn’t change a thing.

BUT…

Eyeballs don’t pay the bills.

CUSTOMERS do.

And studies show that 7 out of 10 visitors to a site like jetblue-sucks.net will drop by, take a gander, and then head for the hills without doing anything else.

It’s like they never were even there.

You can fix this.

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 – About 3 months ago.

My bag literally came off the baggage claim opened. I believe their staff stole two of my cameras and my lighting equipment. They offered me a $300 trip voucher for $800 on “lost”(stolen by their...

My bag literally came off the baggage claim opened. I believe their staff stole two of my cameras and my lighting equipment. They offered me a $300 trip voucher for $800 on “lost”(stolen by their staff) gear.

 – About 3 months ago.

Never. Again. Wasting time on this train wreck of an ‘airline.’ They canceled my flight morning-of; 2hr wait for chat agent or 5hr wait for phone support; JetBlue instead suggested I rebook...

Never. Again. Wasting time on this train wreck of an ‘airline.’ They canceled my flight morning-of; 2hr wait for chat agent or 5hr wait for phone support; JetBlue instead suggested I rebook online, but their system couldn’t find my flight by the record locator that I had just used hours before. Their options? 2hr wait for chat agent or 5hr wait for phone support. JetBlue doesn’t invest in support agents, technology, or anything except their executives’ bonuses. Never again.

 – About 3 months ago.

Last summer due to a mess with COVID and traveling we had to cancel a trip. Jet blue offered travel credit. Great! We had a lot of travel coming up in 2022- we can surely use this credit. Went to book...

Last summer due to a mess with COVID and traveling we had to cancel a trip. Jet blue offered travel credit. Great! We had a lot of travel coming up in 2022- we can surely use this credit. Went to book a trip to Chicago out of Boston. There is only one Jet Blue flight out of Boston per day on the days we need to fly. ONE. The rest are run out of American Airlines and you can’t use this credit on those flights. Just to use up our credit before it expires we booked a $1500 RT ticket for two which is stupid expensive. Jet Blue used to be my go to airline. Never again after this trip. You suck JET BLUE

 – About 4 months ago.

Someone else said it, but JetBlue is basically Spirit now. Book at your own risk. ...

Someone else said it, but JetBlue is basically Spirit now. Book at your own risk.

 – About 4 months ago.

Same as others.

JetBlue canceled my 10am flight from JAX to BOS at 2am and offered a stupid alternative flight; which would have arrived after the Boston marathon that I was supposed to...

Same as others.

JetBlue canceled my 10am flight from JAX to BOS at 2am and offered a stupid alternative flight; which would have arrived after the Boston marathon that I was supposed to run!

So funny that JetBlue, a "proud" sponsor of the Boston marathon, elected to cancel their flights to Logan airport. Great respect for the runners who have been training for 16-20 weeks.

I receive a poorly written note blaming weather conditions; while the JetBlue representative on the chat was acknowledging their staffing issues.

Surely enough, no compensation for their last-minute cancellation.

JetBlue = Worst of the worst

 – About 4 months ago.

Horrible experience. Cancelled my flight at the beginning of my trip, essentially cutting the first day out of my vacation.

On the way home, my flight was cancelled 45 minutes before...

Horrible experience. Cancelled my flight at the beginning of my trip, essentially cutting the first day out of my vacation.

On the way home, my flight was cancelled 45 minutes before takeoff. No employee was available at the counter. We were notified by email that a new itinerary would be sent. The new itinerary involved sending me to a different airport than my ticket was purchased for.

Eventually went to the customer service desk at checkin to look at other options. The rep was very rude and condescending to my wife who was very calm and well spoken about needing to get to the specific airport where my car was parked. They provided no help in helping to get us to our destination.

We eventually found a flight with united to get to our destination. I spoke with someone on the phone at united within 30 mins and booked the flight.

I tried to process a refund through JetBlue chat and it took 12 hours to get this resolved.

Their customer service went down the drain. I went from a loyal customer to essentially boycotting them now. I unfortunately have another flight already booked with them and am dreading it. I’ll never fly with them again after this experience. #Jetbluesucks

 – About 4 months ago.

Jet Blue...Here's an example how bad they are.....Even if you get your boarding pass are waiting at the gate boarding in 30 minutes...Yada yada yada. Fortunately at PBI, Delta Sky Miles club is in...

Jet Blue...Here's an example how bad they are.....Even if you get your boarding pass are waiting at the gate boarding in 30 minutes...Yada yada yada. Fortunately at PBI, Delta Sky Miles club is in concourse C. I was able to go into the Sky Miles waiting room, explain what Jet Blue just pulled, was able to purchase two tickets to JFK board a Delta flight and get to JFK that afternoon. The next day, I called the TSA. I was eventually able to get to a CONFLICT RESOLUTIONS OFFICER I was refunded 100% of my flight and expenses both legs from Jet Blue. HERES HOW YOU DEAL WITH THESE ASSHOLES:
1st remain calm
2nd: DEMAND They get a CONFLICT RESOLUTIONS OFFICER Immediately DONT MOVE. By law they have to get one on sight or on the phone. RIGHT THERE!
3rd: You just created a paperwork nightmare for these clowns. You will probably surface as Jet Blue is getting beaten up by the TSA lately.
4th: DON'T GET MAD GET EVEN. These clowns will be out of business sooner then later their across the board behavior is unacceptable.

 – About 4 months ago.

??llo all, guys? I kn?w, m? m?s??g? m?? be t?o ?p???f??,
?ut m? ?ister f?und n??e m?n here and they married, s? how ab?ut me?! :)
I am 27 ???rs ?ld, ??rg?rita, from Ukr??n?, ? kn?w ?ngli?h...

??llo all, guys? I kn?w, m? m?s??g? m?? be t?o ?p???f??,
?ut m? ?ister f?und n??e m?n here and they married, s? how ab?ut me?! :)
I am 27 ???rs ?ld, ??rg?rita, from Ukr??n?, ? kn?w ?ngli?h ?nd G?rman l?nguag?s ?l?o
?nd... ? h?ve ?pecifi? d????se, n?m?d n?m?homan?a. Who kn?w wh?t ?s th??, ??n und?r?t?nd m? (better to sa? ?t ?mmed?at?l?)
?h ?es, ? ??ok v?r? tast?? ?nd ? lov? n?t ?nl? ??ok ;))
Im r?al g?rl, n?t pr??titute, ?nd lo?k?ng f?r s?rious ?nd hot relat??nshi?...
An?wa?, y?u c?n find m? ?rofil? h?r?: http://provfiopredrit.tk/user/63487/

 – About 4 months ago.

Delayed again coming to Orlando. And to ice the cake, we land two hours late at 2 AM in the morning. And get this, there’s no gate available for 45 minutes or sitting here feet from the gate until 3...

Delayed again coming to Orlando. And to ice the cake, we land two hours late at 2 AM in the morning. And get this, there’s no gate available for 45 minutes or sitting here feet from the gate until 3 AM. I don’t even know how these people who work for jetBlue can look them selves in the face every morning. To say the airline has gone downhill just doesn’t really capture how far down it is gone. Time to switch to Delta out of New York it seems.

 – About 4 months ago.

Passenger misfortune are the collateral for a business model that works well for the board members of Jet Blue. No matter how many dissatisfied flyers, there will be an endless supply of bargain...

Passenger misfortune are the collateral for a business model that works well for the board members of Jet Blue. No matter how many dissatisfied flyers, there will be an endless supply of bargain hunters to satisfy the bottom line. Bad service is not really a bargain.For peace of mind, pay more (and with proper planning barely more) and fly a reputable airline.

 – About 4 months ago.

Update. Stuck in San Juan- trying to get home to Philly. Flight out of San Juan cancelled- put on flight to Boston. Flight from Boston to Philly cancelled. I hate jet blue. So much. ...

Update. Stuck in San Juan- trying to get home to Philly. Flight out of San Juan cancelled- put on flight to Boston. Flight from Boston to Philly cancelled. I hate jet blue. So much.

 – About 4 months ago.

Stuck in Ft. Lauderdale on the way to San Juan. Cancelled our connecting flight from FLL to San Juan-had to book with another carrier to get here. Now I’m stuck in San Juan trying to get back to...

Stuck in Ft. Lauderdale on the way to San Juan. Cancelled our connecting flight from FLL to San Juan-had to book with another carrier to get here. Now I’m stuck in San Juan trying to get back to Philadelphia. Cancelled our flight connecting flight to Ft Lauderdale, put us on a flight at 1:30 am to Boston- just was notified that connecting flight to Phila is delayed. Will never fly Jet Blue again.

 – About 4 months ago.

I recommend getting travel insurance whenever traveling these days. I will never book JetBlue again. They are a shit show....

I recommend getting travel insurance whenever traveling these days. I will never book JetBlue again. They are a shit show.

 – About 4 months ago.

April 14 . I woke up in Cancun to find out my flt to New York has been cancelled and I am going to Tampa Florida then connecting to end up in Westchester arriving 930pm. I found out there was one flt...

April 14 . I woke up in Cancun to find out my flt to New York has been cancelled and I am going to Tampa Florida then connecting to end up in Westchester arriving 930pm. I found out there was one flt at 11 that left can to JFK . Now I ended up in Orlando to find out there is a flt to Newark which is 20 minutes from my home not hour and a half. I am over jet blue my favorite airlines using their credit card . Further more flt is delayed because the crew didn't arrive

 – About 4 months ago.

Went to JFK to get on flight to Tampa. Closed the flight 15 minutes prior to take off. Right in front of me and my family as i was walking up. NO other flights available as it is spring break....

Went to JFK to get on flight to Tampa. Closed the flight 15 minutes prior to take off. Right in front of me and my family as i was walking up. NO other flights available as it is spring break. I had never heard of closing door 15 minutes prior, before. I do not travel alot and this is GREAT.
I was standing on line to buy breakfast for the family, and they are understaffed it took 40 minutes to get coffee and donut and try to pay. Never go to pay i left to walk to plane.

I HATE JET BLUE.

Oh good news the Jetblue bag tracking app has my bags in tampa!
Never again will i fly jetblue


 – About 4 months ago.

Jet Blue SUCKS!!! They are a microcosm of many companies today who direct you to their websites with no clear answers for your questions....only to get customers more frustrated. It would be so much...

Jet Blue SUCKS!!! They are a microcosm of many companies today who direct you to their websites with no clear answers for your questions....only to get customers more frustrated. It would be so much more efficient if they had human beings troubleshooting our questions, making the travel experience more enjoyable and bringing more customers to their company. Short-sightedness of management to cut costs at the expense of customers.

 – About 4 months ago.

BOSTON, MA All this talk about JetBlue buying Spirit...JetBlue has BECOME Spirit!!! After being a loyal and almost universally satisfied Mosaic customer for 7 years, taking over 75 flights per year,...

BOSTON, MA All this talk about JetBlue buying Spirit...JetBlue has BECOME Spirit!!! After being a loyal and almost universally satisfied Mosaic customer for 7 years, taking over 75 flights per year, it is sad to see the shambles and sh-- show JetBlue has become. In just in the past few weeks... 90 minute delay because plane was improperly parked and not lined up with jet bridge. One hour delay out of FLL because "pax count was off," Last 3/4 flights TV/or internet inoperable on E-190s. Today's flight to BNA "disrupted" aka cancelled due to no crew. Deplorable quality flight attendants, who provide one quick "service" then sit in the back of the plane gossiping and playing Candy Crush. Very disappointed because B6 WAS a great airline---innovative, high-value and always professional. Wonder if JetBlue can ever recover.
Sign me, "Blue in Boston" : (

 – About 4 months ago.

I had an issue where I made a typo and put the wrong birth year in for my kid. Jet blue refused to fix it cause I booked third party then they refused to allow the third party to fix it. Oh but they...

I had an issue where I made a typo and put the wrong birth year in for my kid. Jet blue refused to fix it cause I booked third party then they refused to allow the third party to fix it. Oh but they kept me seat choice fee after I cancelled. I never even got on one of their planes but they have now lost a customer for life.

 – About 4 months ago.

The worst. JetBlue at one time was a leader in the industry. Now, they SUCK!!

1-First, their seats were the most comfortable in all the industry. Now, they are foam plastic seats,...

The worst. JetBlue at one time was a leader in the industry. Now, they SUCK!!

1-First, their seats were the most comfortable in all the industry. Now, they are foam plastic seats, possibly vinyl with foam stuffing. Very uncomfortable. Very similar to Spirit Airline plane seats.
2-They were famous for not charging bag fees. Well, that went out the window too.
3-Now they charge you to bring a carry-on bag for the overhead compartment.
4-Their website is as slow as molasses. It's been like this for 6 months or so. They claim they are fixing or revamping it. All lies.
5-The very worst that has changed with JetBlue; try calling them. But first you have to find their toll-free number on their website. That will take you a while. Then when you call, 1 , 2, 3, and 4 hour wait times are the norm. Oh, and don't fall for the "chat line" option. That's a joke too. They refer you back to the toll-free number because they are limited in what they can do. In addition, there's a "wait" time on them responding to that too!

I have taken jet blue, plus family members about 7 times in the past year-plus. Everything has changed. Even at the airports, they are not even close to being as helpful as they once were.

All the above is why Jet Blue was an industry leader. They have lost their way.

Hello Delta! Here I, and my family come.

 – About 4 months ago.

Bye Bye Jet Blue. And we don’t mean because we were waving as the plane took off. It never did. Longgggg awaited Spring Break vacation. First time kids school calendars coincided in 4 years. ...

Bye Bye Jet Blue. And we don’t mean because we were waving as the plane took off. It never did. Longgggg awaited Spring Break vacation. First time kids school calendars coincided in 4 years. Reserved the connecting hotel rooms at resort, established reserved front row beach seating, countless dinner reservations after hours of research and excursions planned. Phone “dinged” as we arrived at airport at 5:30 am (our teenage kids even woke up for this one) no worries, just a gate change at CHS from B5 to B6. Happily wheeled our luggage to terminal. Once inside we look at terminal map. Cancelled. What? Waited on line and rep said “crew not available”. But we can fly out on Monday. Really? That is so nice of you to rebook us…two days later. My hubby leaned over to the counter guy and said, “Go shit in your hat”. We went to next counter (United) and they had a flight! 4 seats for the bargain price of $3,331 EACH. The rep said “why did you wait so long to book your flight? They are cheaper if you book in advance”. My husband leaned in and said “thanks for the travel tip”. Jet Blew. Bye Bye.

 – About 4 months ago.

Purchased refundable tickets on three separate occasions for business travel. I canceled my flights and received emails confirming the cancellations. However, the refunds weren’t processed until I...

Purchased refundable tickets on three separate occasions for business travel. I canceled my flights and received emails confirming the cancellations. However, the refunds weren’t processed until I intervened and spent 6 hours waiting on chat before finally chatting with a CSR. Each time, the refund wasn’t “processed completely” by the JetBlow system. I have 200K JetBlue points but don’t want to use them on JetBlue. I’m a Mosaic member - doesn’t mean a thing.

 – About 4 months ago.

We were so excited for our spring break to Cancun! Got a limo, got to the airport and two hours before the JetBlue departure, the co-pilot calls in sick! I used points for two flights and JetBlue said...

We were so excited for our spring break to Cancun! Got a limo, got to the airport and two hours before the JetBlue departure, the co-pilot calls in sick! I used points for two flights and JetBlue said well since you used points we can’t rebook you. I offered to pay and the first flight was 3 days later!! Okay so our villa rental can’t change, our booked activities can’t change - but not JetBlue’s problem! They are the worst! We overpaid to book on United to get there 16 hours from when we were supposed to but we wanted vacation! JetBlue doesn’t give a hoot! And what about the $300 I had to pay for car/Uber/car back and forth to airport?? No JetBlue I will not take your credit for the flights I paid for - give me my money!!

 – About 4 months ago.

First Family Vacation in Two Years. 8 year old daughter super excited, she packed two days early.

8 hours before our East Coast Flight to LAX... They cancel our flight.

I...

First Family Vacation in Two Years. 8 year old daughter super excited, she packed two days early.

8 hours before our East Coast Flight to LAX... They cancel our flight.

I have spent thousands of dollars on this vacation... Meticulously planned everything out. All gone too shit. Try finding another flight short notice in the middle of spring break season. Flight costs are triple.

I have yet to hear from JetBlows, you can't call them on the phone because they put you on hold for three hours.

Traveling is not cheap. In Europe, if am airline cancels out delays your flight you are owed compensation beyond the price of your ticket. I will be contacting my Representative to urge them to look at what is going on in the airline industry and how Americans are getting shafted.

 – About 4 months ago.

In response to my wife's claim for compensation for expenses relating to her return flight to Boston last weekend, JetBlue said you can file a claim with your trip insurance.

However,...

In response to my wife's claim for compensation for expenses relating to her return flight to Boston last weekend, JetBlue said you can file a claim with your trip insurance.

However, the trip insurance that JetBlue sells doesn't cover flights that JetBlue cancels! THIS IS FRAUD!!!

 – About 4 months ago.

JetBlue sucks! They cancelled my flight 3 hours before departure and before automatically booking me on another flight departing 3 days later with NO option to accept or reject the new flight! I now...

JetBlue sucks! They cancelled my flight 3 hours before departure and before automatically booking me on another flight departing 3 days later with NO option to accept or reject the new flight! I now have NO choice but to wait over 2 freaking hours on the phone to try to get my money back.

NEVER NEVER NEVER again!

 – About 4 months ago.

Never again. You cannot keep treating people like dirt. Total disrespect for our lives. Power through our wallets, boycott JetBlue. ...

Never again. You cannot keep treating people like dirt. Total disrespect for our lives. Power through our wallets, boycott JetBlue.

 – About 4 months ago.

2nd time in 6 months I had flight cancelled after 6 hour delays. Could get me on a flight the next day and my wife in 2 days???. Usually 3 strikes you're out but JB you only get 2...

2nd time in 6 months I had flight cancelled after 6 hour delays. Could get me on a flight the next day and my wife in 2 days???. Usually 3 strikes you're out but JB you only get 2

 – About 4 months ago.

The worst airline I’ve ever been on!!! No notice that our flight was cancelled until AFTER we arrived at the airport. Took the liberty of rebooking us at an airport in another state a day later....

The worst airline I’ve ever been on!!! No notice that our flight was cancelled until AFTER we arrived at the airport. Took the liberty of rebooking us at an airport in another state a day later. Really?? Don’t do it to yourself … believe these comments and fly another airline.

 – About 4 months ago.

Delays all day and night leading up to a cancellation. Which means no scrambling for another flight or hotel because they lead us to believe it was just a delay. What is wrong with the management...

Delays all day and night leading up to a cancellation. Which means no scrambling for another flight or hotel because they lead us to believe it was just a delay. What is wrong with the management here? There needs to be a customer uprising and some lessons in treating people fairly here. Viva la revoBluetion. Beyond frustrated.

 – About 4 months ago.

How can a service company run without customer service? Flight canceled with no alternatives given. When you call the wait time is over 3 hours BUT you actually don't get a response for 10 hours!...

How can a service company run without customer service? Flight canceled with no alternatives given. When you call the wait time is over 3 hours BUT you actually don't get a response for 10 hours! Then you "chat" with someone instead of a phone call. That process happens and rescheduled 3 days later. Then only to find out the reservation wasn't transferred utilizing the same status you had prior with Blue Extra. JetBlue wants to charge again for the extra space seats and the bags that were already paid on the original reservation. "Destiny", my rep during the chat, confirmed all fees were waived, seats assigned, bags processed as originally booked. Obviously their system is severely broken with no end in sight. I have been a JetBlue credit card holder and will be canceling that card since I WILL NOT FLY JETBLUE again or book any of my family on them. Family members on American Airlines were given alternatives immediately when their flights were canceled. No waiting 10 hours for resolutions that actually don't even materialize as promised.

 – About 4 months ago.

Ok, this company should be ashamed for their practices. They push to use the online chat, tell you about 2 hours and 10 minutes wait time and 3 hours 35 minutes later they see your question "Where...

Ok, this company should be ashamed for their practices. They push to use the online chat, tell you about 2 hours and 10 minutes wait time and 3 hours 35 minutes later they see your question "Where is the hotel portion of my vacation package" Response::: CALL. So you get on the phone 5:15 and it is 10:15, 2 phones later, still on hold, but do not forget to go to JetBlue.com and pick your seat. Who gives a hoot where they sit??? I want to know where I am going to sleep for the 4 nights there? This is what our world is coming to. Come on people, do better, be better.

 – About 4 months ago.

Another delay with this crap airline. 1303 to Phoenix seemed to be leaving on time. But alas we pull back to gate for who knows why. Sit for 44 mins the deplaned. Told later after an hour the it’s...

Another delay with this crap airline. 1303 to Phoenix seemed to be leaving on time. But alas we pull back to gate for who knows why. Sit for 44 mins the deplaned. Told later after an hour the it’s because flight attendant smelled something funny. Omg. Not the pilots of course. Two hours later maybe she won’t smell the fart thru her mask and we can go.

 – About 4 months ago.

JetBlue sucks, do not buy a ticket on them. They are terrible!...

JetBlue sucks, do not buy a ticket on them. They are terrible!

 – About 4 months ago.

Sunday 4/3. Rsw - hpn Announces 90 min delay 8 hrs before takeoff. No other updates cancels flight 30 mins after boarding time w no explanation or instructions to get checked bags etc. feel like...

Sunday 4/3. Rsw - hpn Announces 90 min delay 8 hrs before takeoff. No other updates cancels flight 30 mins after boarding time w no explanation or instructions to get checked bags etc. feel like they’ve gone from first to worst

 – About 4 months ago.

As of late morning Monday, 87 flights had been delayed and 50 had been canceled, according to FlightAware.

Of those flights, most were again made by JetBlue, which canceled 38 flights and...

As of late morning Monday, 87 flights had been delayed and 50 had been canceled, according to FlightAware.

Of those flights, most were again made by JetBlue, which canceled 38 flights and delayed 50 others, the website reported. Overall, 31 canceled flights, and 43 delayed flights originated at Logan while 19 canceled, and 44 delayed had Boston as the destination airport.

NO ACCOUNTABILITY! Blatant lies to your face.

Still on "chat hold" at 8 hours.,,, how is this legal?

 – About 4 months ago.

Jet Blow cancelled my connecting flight. No notification, no re-booking, no compensation (I was stuck overnight). I ended up taking another carrier. Even back when people seemed to like this...

Jet Blow cancelled my connecting flight. No notification, no re-booking, no compensation (I was stuck overnight). I ended up taking another carrier. Even back when people seemed to like this airline I was not impressed, but now Jet Blow's flaws seem more evident to all. There is a culture problem at this air carrier. I will not fly them again if I can possibly avoid it.

 – About 4 months ago.

New low to JetBlue. They are printing paper boarding passes yo everyone since JetBlue apps did not receive an hour extra delay (top of 3 hours delay) so all mobile boarding passes disappeared ...

New low to JetBlue. They are printing paper boarding passes yo everyone since JetBlue apps did not receive an hour extra delay (top of 3 hours delay) so all mobile boarding passes disappeared

 – About 4 months ago.

JetBlue is s really bad company. If plane is at the gate, you wait for pilots for hours. If crew is ready, you wait for a plane. No respect to customer. ...

JetBlue is s really bad company. If plane is at the gate, you wait for pilots for hours. If crew is ready, you wait for a plane. No respect to customer.

 – About 4 months ago.

Terrible company. Cancels flights super close to take off, then makes you wait at the airport for hours in line to get a refund. ...

Terrible company. Cancels flights super close to take off, then makes you wait at the airport for hours in line to get a refund.

 – About 4 months ago.

David Neeleman was fired for far less than this shit show. How on Earth is Joanna allowed to continue sinking this airline with her minions like that??? Is the board asleep on the wheel???...

David Neeleman was fired for far less than this shit show. How on Earth is Joanna allowed to continue sinking this airline with her minions like that??? Is the board asleep on the wheel???

 – About 4 months ago.

Joanna Geraghty sucks and shouldn’t be doing any kind of anything related to airlines. She’s a lawyer for crying out loud. Bring back the smart people like Neeleman or Marty St George...

Joanna Geraghty sucks and shouldn’t be doing any kind of anything related to airlines. She’s a lawyer for crying out loud. Bring back the smart people like Neeleman or Marty St George

 – About 4 months ago.

Newark, New Jersey to Sarasota, Florida delayed 8 hours.. then when returning the flight was delayed 7 hours..Jet blue should get out of the airline business and stick to making blue potato chips....

Newark, New Jersey to Sarasota, Florida delayed 8 hours.. then when returning the flight was delayed 7 hours..Jet blue should get out of the airline business and stick to making blue potato chips.

 – About 4 months ago.

JetBlue just cancelled our flight to San Juan 3 hrs ahead of the flight with no reason. Probably because they’re not a well run company and don’t have enough employees. They’re trying to book us...

JetBlue just cancelled our flight to San Juan 3 hrs ahead of the flight with no reason. Probably because they’re not a well run company and don’t have enough employees. They’re trying to book us on a flight 36hrs later. And now I’m home to talk to a representative with a 3 hr wait time. This airline has gone to sht. @ceeragealicious @jetblue

 – About 4 months ago.

BTW... JBU2765. If Jet Blue has the balls to apologize to me...... john744@comcast.net
No rush. I'll wait. ...

BTW... JBU2765. If Jet Blue has the balls to apologize to me...... john744@comcast.net
No rush. I'll wait.

 – About 4 months ago.

Time for a class action lawsuit! The clowns that run this bus service with wings need to have their feet held to a fire. You make excuses and force passenger to re-route rather than man-up and...

Time for a class action lawsuit! The clowns that run this bus service with wings need to have their feet held to a fire. You make excuses and force passenger to re-route rather than man-up and cancel a flight because that would be their (jet blow) fault. This way they can say YOU CHOSE TO REROUTE...... Not OurProblem. Bullshit. April 2 JBU2765 was supposed to leave BOS at 09:40.......as I sit here still on Boston/Logan because the Ringling Bros. Can't find my bags on an airplane that is 500' away from me and REFUSE to cancel a flight that HAS NO CREW because they timed out. And don't you dare say it eas because of weather. I saw the SIGMET and we had plenty of time to make it into Ft. Myers (KRSW) but Flt 2765 Sat at the gate, with Capt. Sam Anderson doing the best he could to reassure passengers that we would depart ASAP. He practiced the lost art of actually talking to passengers face to face and shaking their hand explaining that the cabin crew was coming in from Raliegh. Well that delayed our departure by 2 hours. And oh yeah..... now the weather had moved and ATC needed to re-route us. Oh but wait...... we need more fuel for that.......so back to the gate for fuel. Ok take on more fuel .......but wait.....now there is a ground stop. Don't you dare blame this on weather! Had we left on time...as every passenger was there and ready to go......and not waiting for the tardy cabin crew. Or better yet, why not have a Boston crew get on the plane. But no....that would cut into jet blow profits....so screw the customer....they can wait....what are they going to do ...we already got their $$$$$$ Cause that's what it's all about....getting your money. So.. no crew and they won't cancel the flight and can't find my bags. Where's TWA when you need them.......

 – About 4 months ago.

What one was a brand that projected good customer service, good traveler experience and reliability have descended to a mediocre air line, I’m at JFK now and is chaotic, a flight to Dominican...

What one was a brand that projected good customer service, good traveler experience and reliability have descended to a mediocre air line, I’m at JFK now and is chaotic, a flight to Dominican Republic delayed because of no available copilot, my flight to Puerto Rico delayed, the kiosk were not printing the luggage stickers, creating an hour long line for the Kiosk help where the attendants at times stepped out without a thread of compassion, no info being given … pitiful to see a brand crash like this

 – About 4 months ago.

No f%@king alerts statuses etc. I guess f%@k my time
Is not worth 330 hour

You suck largest cock. Enjoy...

No f%@king alerts statuses etc. I guess f%@k my time
Is not worth 330 hour

You suck largest cock. Enjoy

 – About 4 months ago.

I know why jetBlue sucks. It is ran by a bunch of clowns. They are greedy colonizers who do not want to pay employees a decent wage, repair their planes, or care about passengers. They only care about...

I know why jetBlue sucks. It is ran by a bunch of clowns. They are greedy colonizers who do not want to pay employees a decent wage, repair their planes, or care about passengers. They only care about their taxis from JFK and BOS to Europe now. Robin and Ed are the downfall.

 – About 4 months ago.

Jetblow sucks!!! Do not fly them....

Jetblow sucks!!! Do not fly them.

 – About 4 months ago.

I don’t know what has happened but your airline is on the decline. Delayed and crammed into your seats with broken TVs. I used to seek flights but now I’ll avoid ...

I don’t know what has happened but your airline is on the decline. Delayed and crammed into your seats with broken TVs. I used to seek flights but now I’ll avoid

 – About 4 months ago.

I can’t remember the last time I had a JetBlue flight where there wasn’t a problem, and I have been keeping track. This flight, I paid for an extra legroom seat upgrade. I got an email later...

I can’t remember the last time I had a JetBlue flight where there wasn’t a problem, and I have been keeping track. This flight, I paid for an extra legroom seat upgrade. I got an email later saying this didn’t process correctly and my original seat had already been reassigned. I finally got a seat after being on hold for over an hour. Now my connecting flight is over an hour late (and still counting) because there is too much fuel on board for the weight and balance. I’m going to American next time.

 – About 4 months ago.

JetBlue has lost its customer service edge and it’s too bad. They lost me as one of their loyal customers tonight ...

JetBlue has lost its customer service edge and it’s too bad. They lost me as one of their loyal customers tonight

 – About 4 months ago.

Can someone please tell me what happened to JetBlue! Was the best airline and I will never fly them again. gate changes, 4 hour flight delays from having to wait for a replacement pilot because ours...

Can someone please tell me what happened to JetBlue! Was the best airline and I will never fly them again. gate changes, 4 hour flight delays from having to wait for a replacement pilot because ours was to fatigued to fly to sending us the wrong forms to fill out to enter back in the US from the DR. And when we finally get to the US the customs line took three hours to get through! Over one thousand people in one line to get through customs and only one baggage pick up for several airlines. I will not be flying for a very very long time! Especially with JetBlue. The most traumatic experience ever!!!

 – About 5 months ago.

So pissed at Jet blue they were my favorite airline for years but I went to Denver from Boston two weeks ago and paid for even more speed through tsa and ended up almost missing our flight as we had...

So pissed at Jet blue they were my favorite airline for years but I went to Denver from Boston two weeks ago and paid for even more speed through tsa and ended up almost missing our flight as we had to line up through security with everyone else, there was literally no line to provide more speed and we paid that money to show up later and not be rushed and it was the complete opposite experience. Never again

 – About 5 months ago.

Delayed leaving MCO because the plane was late from previous flight. They knew there was no plane at the gate and let everyone line up at boarding time and waited until 20 mins after boarding was to...

Delayed leaving MCO because the plane was late from previous flight. They knew there was no plane at the gate and let everyone line up at boarding time and waited until 20 mins after boarding was to start to tell everyone to sit down because the plane was just arriving and needed to deplane.

THEN - diverted from landing at JFK because of weather (not their fault) and we are sent to EWR because we didn’t have enough fuel to keep circling.

At EWR gate, at 12:30am, was told refueling process would be quick and would be on the way to JFK shortly. Plane didn’t take flight again until 2:45am and got to JFK at 3am.

At EWR, a few smart passengers who didn’t check luggage opted to deplane to get home quicker from Newark than waiting to get to JFK and go through deplaning process there. BUT, passengers had to ask about this or hear through the grapevine from other passengers that this was even an option.

Jetblue was the best airline for so long and has quickly deteriorated to the worst.

 – About 5 months ago.

3/20/22 Jetblows , From one of the best airlines to absolutely the worst. And that is being kind in a overall terrible industry. The airlines are making a fortune in baggage fees and all the other a...

3/20/22 Jetblows , From one of the best airlines to absolutely the worst. And that is being kind in a overall terrible industry. The airlines are making a fortune in baggage fees and all the other a la carte charges they now have. You would think they could at least pay lip service to customer service. Jetblows just arbitrarily cancelled our flight from LGA to Sarasota and offered nothing what so ever in assistance trying to get us to our destination. Just a “ sorry for any inconvenience “. Really. Never again, jetblows,

 – About 5 months ago.

On March 13th we were scheduled to fly from JFK to MCO at 11:15 AM. We were delayed at the airport for 15 hours, did not get on a flight until 2:30AM on the 14th. During this time the staff barely...

On March 13th we were scheduled to fly from JFK to MCO at 11:15 AM. We were delayed at the airport for 15 hours, did not get on a flight until 2:30AM on the 14th. During this time the staff barely communicated and lied when they did. For all of this they gave us a pathetic $200 credit, which I will not use as I'll never fly JetBlue again (well, maybe I'll book it and not use it).

 – About 5 months ago.

This is one garbage airline. I'm trying to get a situation fixed for my nephew and they put me on hold for 2 hours! This is all for a flight they canceled. I wouldn't fly this airline if...

This is one garbage airline. I'm trying to get a situation fixed for my nephew and they put me on hold for 2 hours! This is all for a flight they canceled. I wouldn't fly this airline if they were the last ones on earth.

 – About 5 months ago.

Arrrgh! JetBlue is so difficult to get in touch with that we actually drove to the airport in order to change tickets in Puerto Rico. Our next JetBlue flight happened because this airline is now...

Arrrgh! JetBlue is so difficult to get in touch with that we actually drove to the airport in order to change tickets in Puerto Rico. Our next JetBlue flight happened because this airline is now semi-partners with American Airlines. But try getting a seat assignment if you book through American. Another beautiful part of JetBlue's American semi-partnership is that we cannot go to the Aadvantage Club at American, even though we ticketed through American and the flights originally read "American Airlines." This is because JetBlue will not cough up enough money for a true partnership.

This wouldn't be a problem if JetBlue started paying their ticketing agents as well as they pay their executives.

A pox on the house of JetBlue.

 – About 5 months ago.

I’m sitting at MCO and my flight to LGA is delayed almost 4 hours. I’m waiting for them to cancel it. I’ve been on 10 JetBlue flights in the last 10 months and only one has been on time. The...

I’m sitting at MCO and my flight to LGA is delayed almost 4 hours. I’m waiting for them to cancel it. I’ve been on 10 JetBlue flights in the last 10 months and only one has been on time. The rest have had significant delays (several hours, not just a few minutes) which have disrupted my plans many times. I only booked JetBlue this time because I was using points to pay for one of the flights. Now that the points are used, I will not be flying this airline anymore. I’ve been with JetBlue since the beginning and it is a shame what has happened to a once great airline.

 – About 5 months ago.

Tried to call them on their 800 number on three different occasions...waited over an hour each time and then was cut off each time...unbelievable...and their chat option is just as bad...how do they...

Tried to call them on their 800 number on three different occasions...waited over an hour each time and then was cut off each time...unbelievable...and their chat option is just as bad...how do they stay in business?!!!

 – About 5 months ago.

3am
Hundreds of people at Fort Lauderdale international being controlled by state police as we all try to rebook hundreds and hundreds of canceled seats but only after being dragged out for...

3am
Hundreds of people at Fort Lauderdale international being controlled by state police as we all try to rebook hundreds and hundreds of canceled seats but only after being dragged out for hours and hours and hours

If you unfortunately owned JetBlue stock I would sell it tomorrow

 – About 5 months ago.

Cancelled a sold out flight to Worcester 5 minutes before departure at 12:30AM. No explanation and told everyone to go pound sand! What a pathetic airline. They used to be great …...

Cancelled a sold out flight to Worcester 5 minutes before departure at 12:30AM. No explanation and told everyone to go pound sand! What a pathetic airline. They used to be great …

 – About 5 months ago.

Cancel my flight 4 hours before departure - won’t allow me to rebook online. - says my wait time for a call back is two hours. Truly this airline sucks...

Cancel my flight 4 hours before departure - won’t allow me to rebook online. - says my wait time for a call back is two hours. Truly this airline sucks

 – About 5 months ago.

JetBlue is the worst!! Will never fly that piece of @#$% airline again!!!...

JetBlue is the worst!! Will never fly that piece of @#$% airline again!!!

 – About 5 months ago.

[url=https://1win.seone.xyz]1win ???????????[/url]...

[url=https://1win.seone.xyz]1win ???????????[/url]

 – About 5 months ago.

Racist airline ...

Racist airline

 – About 5 months ago.

Multiple 1hr + delays to get baggage in Boston. I asked who I could complain to at the JetBlue desk, and I was initially told there is no-one you can complain to. I followed up with… so there is...

Multiple 1hr + delays to get baggage in Boston. I asked who I could complain to at the JetBlue desk, and I was initially told there is no-one you can complain to. I followed up with… so there is no one a Mosaic customer can complain to?? To which I was given a number that puts you on indefinite hold. JetBlue was great because of its customer service. It now sucks….

 – About 5 months ago.

JETBLUE HAS THE WORST WEBSITE AND APP OF ALL TIME!! NOTHING WORKS. 2 HOUR WAIT TO TALK TO SOMEONE SO I CAN CHECK IN. THIS IS AFTER THEY CANCELLED MY FULL FLIGHT AND PUT ME ON ONE THHAT LANDS AT A...

JETBLUE HAS THE WORST WEBSITE AND APP OF ALL TIME!! NOTHING WORKS. 2 HOUR WAIT TO TALK TO SOMEONE SO I CAN CHECK IN. THIS IS AFTER THEY CANCELLED MY FULL FLIGHT AND PUT ME ON ONE THHAT LANDS AT A COMPLETELY DIFFERENT AIRPORT THAT IS FAR. THEY SUCK

 – About 5 months ago.

Lost luggage. Delayed flight for 7 hr. Then cancelled flight. JetBlue is ranked as the worst US airline. Will never fly it again. ...

Lost luggage. Delayed flight for 7 hr. Then cancelled flight. JetBlue is ranked as the worst US airline. Will never fly it again.

 – About 5 months ago.

02/25/22 #505 BOS to DFW. Flight was cancelled. On 02/06/22 flight was delayed by five hours. Upon boarding sat at gate waiting for additional pilot to show up as attendant said, "We do not have...

02/25/22 #505 BOS to DFW. Flight was cancelled. On 02/06/22 flight was delayed by five hours. Upon boarding sat at gate waiting for additional pilot to show up as attendant said, "We do not have anyone to fly this plane back to Boston". Lack of planning caused a five hour delay. I missed my connection in DFW and had to pay for a hotel. Sloppy, unprofessional, and lack of planning. Never again.

 – About 5 months ago.

Was scheduled to leave JFK at 9:20am to RDU. Flight was canceled and they initially put me on a flight out of Newark. Got a connecting flight from Boston and that got canceled. Jetblue restricted me...

Was scheduled to leave JFK at 9:20am to RDU. Flight was canceled and they initially put me on a flight out of Newark. Got a connecting flight from Boston and that got canceled. Jetblue restricted me from getting transfered to American Airlines even tho they had 4 flights leaving that day from jfk. The agent lied to me that they had none, this was confirmed by AA agents. Will NEVER fly this scam airlines even with "Travel credit"....take your pathetic inflation useless $200 travel credit and choke on on Jetblue. Would be a prayer answered if they declare bankruptcy

 – About 5 months ago.

DELAYS DELAYS DELAYS CANCELLED FLIGHTS JET BLUE SUCKS!...

DELAYS DELAYS DELAYS CANCELLED FLIGHTS JET BLUE SUCKS!

 – About 5 months ago.

Between the and and their codeshare Silver airlines they lost my luggage in San Juan and their useless CS rep was like Oh Well. Leaving San Juan we were over an hour delayed. Even spirit seems to be...

Between the and and their codeshare Silver airlines they lost my luggage in San Juan and their useless CS rep was like Oh Well. Leaving San Juan we were over an hour delayed. Even spirit seems to be better then them.

 – About 5 months ago.

Saturday flight direct Boston to PBI: scheduled departure 2pm, boarded the plane, emergency brake got stuck, deplaned, sat for 10 hours before flight cancelled.

Next day, 4 hour delay...

Saturday flight direct Boston to PBI: scheduled departure 2pm, boarded the plane, emergency brake got stuck, deplaned, sat for 10 hours before flight cancelled.

Next day, 4 hour delay before taking off. (3 hours at the gate plus a 1 hour kicker delay because they couldn’t find the plane’s maintenance log)

At the end of vacation, direct PBI to Boston, 7+ hour delay. Arrived at the airport at 1:30am only to wait 60 minutes for the luggage to be offloaded.

The worst travel experience ever.

 – About 5 months ago.

Jet blue delayed my flights by 5 hours but emailed me to show up on time anyway, in case they make it earlier. ...

Jet blue delayed my flights by 5 hours but emailed me to show up on time anyway, in case they make it earlier.

 – About 5 months ago.

Jet Blue was delayed an hour in San Juan, Puerto Rico. Arrived at 10:04pm to find out our departure for Chicago was to leave at 10:00. When we got to the gate, our flight was delayed from 10:00 to...

Jet Blue was delayed an hour in San Juan, Puerto Rico. Arrived at 10:04pm to find out our departure for Chicago was to leave at 10:00. When we got to the gate, our flight was delayed from 10:00 to 1:15 to 2:04. We were given $16.00 vouchers food but the food court was closed. We also were told that we had no guarantee the flight will leave at 2:04am. To added fuel to fire, all but 2 Blue Jet flights were delayed. Again, we were told it was the weather, however, for something to do, we checked the weather for all the delayed destinations only to find out there was clear skies all day long. To be continued with our Blue Jet experience. Tom Smyth

 – About 5 months ago.

I hate everything about this airline. Wish I could say I've flown JetBlue, but I haven't had the chance to since every flight I've ever gotten has been canceled. ...

I hate everything about this airline. Wish I could say I've flown JetBlue, but I haven't had the chance to since every flight I've ever gotten has been canceled.

 – About 5 months ago.

Waiting here in PR . Flight was supposed to leave at 5 AM . First delayed 2 hr . Now another hr. I don’ t believe these MF’s. ...

Waiting here in PR . Flight was supposed to leave at 5 AM . First delayed 2 hr . Now another hr. I don’ t believe these MF’s.

 – About 5 months ago.

Jet Blue sucks so bad. Flight before ours is having issues so they give them our plane. Wont fly again. We were delayed on the way here and delayed on way hime. Never again...

Jet Blue sucks so bad. Flight before ours is having issues so they give them our plane. Wont fly again. We were delayed on the way here and delayed on way hime. Never again

 – About 5 months ago.

Never again. Website doesn't work, and they're giving me a 70-minute wait time. All I need to do is get them to remove my middle initial so I can buy a damn ticket. This is unreal....

Never again. Website doesn't work, and they're giving me a 70-minute wait time. All I need to do is get them to remove my middle initial so I can buy a damn ticket. This is unreal.

 – About 5 months ago.

JetBlue is going downhill fast. This used to be THE airline to take from Boston to Florida. My flight was delayed and they kept playing with the time trying to be more aggressive. They didn’t clean...

JetBlue is going downhill fast. This used to be THE airline to take from Boston to Florida. My flight was delayed and they kept playing with the time trying to be more aggressive. They didn’t clean the plane and my seat and the row for my family was covered in dog? poop. They didn’t clean the plane whatsoever. When I told the attendant they had to stop boarding to try to clean it. The rest of the flight we were able to enjoy smells of poop mixed with glass cleaner. They got me a different seat so I had to leave my family and sit alone. I’ll be flying Delta going forward.

 – About 5 months ago.

Wanted to move my LHR - FLL flights a few days. 2 hours waiting on the phone because the crappy website does not work!! JetBlue charged me an extra $400 even though i have a changeable fare. Not sure...

Wanted to move my LHR - FLL flights a few days. 2 hours waiting on the phone because the crappy website does not work!! JetBlue charged me an extra $400 even though i have a changeable fare. Not sure what i was changed for... didnt receive a receipt or breakdown. Got the confirmation and they have booked us seats separate from each other! Another 2 hours waiting for assistance to have them changed and they tried to charge us for the seats! After sorting it I checked my bank and I have been charged $900 by jetBlue!! I don't know what for as, like i said, no receipt!! Currently waiting another 3 hours for help.

 – About 5 months ago.

JB truly sux! I'm Mosaic customer. Flying from BOS to LGA on 5pm today. Got to airport early and tried switching to 4pm flight to same location, many open seats (my ticket allows any...

JB truly sux! I'm Mosaic customer. Flying from BOS to LGA on 5pm today. Got to airport early and tried switching to 4pm flight to same location, many open seats (my ticket allows any changes/cancelations). Gate agent said she can't make change (even though they've done it in past). Went to customer service desk next to gate, they said they couldn't do it in time cause flight was boarding already?!?! It takes 1-min!! Her response: No, it takes much longer!!
Result: I boarded the 5pm at 430pm and still sitting at gate at 6pm not moving!! (4pm flight landed in LGA 523pm!! WTF?!?

 – About 5 months ago.

Flying from PHX to EWR to come home. At the gate, I'm told to wait in line to deliberate "carry on luggage." A completely untrained lady tried to reason for literally a half hour with a...

Flying from PHX to EWR to come home. At the gate, I'm told to wait in line to deliberate "carry on luggage." A completely untrained lady tried to reason for literally a half hour with a family of four why they couldn't take their carry on luggage and would have to pay $65.

Then comes my turn. Laurie, the supervisor at PHX, couldn't supervise her way out of a paper bag if she tried. Scatter-brained and unhelpful, she kept telling us this is how the fares are set up now, with none of us in line wise to this change. They were deliberately delaying an already 2-hour delayed flight to price gouge us at the gate. Thank God the tag printer broke (it broke immediately after the IT guy disappeared and he was never seen again), because we got pink tags and didn't have to pay or go through baggage claim. Laurie then tells me to board but the incompetent employee who was trying to charge left the counter with my license and credit card behind the desk still.

I read into this new stupid fare of JetBlue's. They surreptitiously made this change in a way to make things more "flexible" for other travelers. They want to compete with budget airlines like Frontier, Spirit, and Allegiant. So what's their idea ? Forbid carry-on luggage for basic economy. Yup, JetBlue just became a crappy budget airline I'll never set foot on again. They also "guarantee" overhead bins will be accessible by those who book it. Here's an idea: If we're all limited to one carry-on per person and each carry-on must be within certain dimensions, then HOW DO THE OVERHEAD BINS END UP FULL IN THE FIRST PLACE

 – About 6 months ago.

never ever ever again with Jet Blue. There is absolutely no way to connect with customer service (a misnomer if ever there was one). they don't recognize my conf number, 40+ minute wait on text,...

never ever ever again with Jet Blue. There is absolutely no way to connect with customer service (a misnomer if ever there was one). they don't recognize my conf number, 40+ minute wait on text, and one hour+ wait on the phone. it would be faster to drive to the airport and wait in line at the counter.

 – About 6 months ago.

I don't know what happened to JB in the past 2 years. The support is awful and geared towards automated booking only. I have several incorrect charges to my credit card but it is a 2 hour wait...

I don't know what happened to JB in the past 2 years. The support is awful and geared towards automated booking only. I have several incorrect charges to my credit card but it is a 2 hour wait to get someone to text with me (cell phone only). This is the shortest path to getting help. No email option or web page chat from a computer avalable, no phone support. Support people (texting) are not native English speakers apparently. Add this to the fact that the planes have not be updated in 10 years. They are cutting corners everywhere. It will only get worse with the merger. I don't expect them to be around in 5 yars.

 – About 6 months ago.

Every flight of theirs is delayed for no reason ...

Every flight of theirs is delayed for no reason

 – About 6 months ago.

So many hidden fees. I will never fly with them again. Delta is far superior. ...

So many hidden fees. I will never fly with them again. Delta is far superior.

 – About 6 months ago.

So far the past 7 flights have been delayed and the reason for the delay only makes sense to an idiot. We right now have been sitting on the tar Mack for almost an hour and nothing is happening. Never...

So far the past 7 flights have been delayed and the reason for the delay only makes sense to an idiot. We right now have been sitting on the tar Mack for almost an hour and nothing is happening. Never again I’m done with jet blue f%@k them

 – About 6 months ago.

JetBlue SUCKS! None of the TV’s work and the wifi too weak to stream. MISSED SUPERBOWL TONIGHT because flight was delayed and crap TV’s don’t work. THEY NEVER BOTHER TO REPAIR THEM. They...

JetBlue SUCKS! None of the TV’s work and the wifi too weak to stream. MISSED SUPERBOWL TONIGHT because flight was delayed and crap TV’s don’t work. THEY NEVER BOTHER TO REPAIR THEM. They suck suck suck!

 – About 6 months ago.

Horrible as usual. Sitting here in DC watching the delays keep coming. Of course they wait until your at the airport to send delays to your phone. Why cant you tell people before they arrive at the...

Horrible as usual. Sitting here in DC watching the delays keep coming. Of course they wait until your at the airport to send delays to your phone. Why cant you tell people before they arrive at the airport. Sitting in an airport is not fun, rather sit somewhere else, like my hotel with a tv. Jetblue is always dependable to delay flights but they give you tiny little snacks and charge for everything now. Horrible. I stopped using this crappy overpriced airline for awhile but thought try them for a shorter flight, guess what, still suck.

 – About 6 months ago.

They are the worst. After being on the phone for 1.25 hours and trying to get to a supervisor, supervisor comes on the phone, says hello and then hangs up. Arghhh so frustrated. I will never ever fly...

They are the worst. After being on the phone for 1.25 hours and trying to get to a supervisor, supervisor comes on the phone, says hello and then hangs up. Arghhh so frustrated. I will never ever fly with JB ever again.

 – About 6 months ago.

Sorry 3 1/2 hour wait...

Sorry 3 1/2 hour wait

 – About 6 months ago.

I get it - weather causes delays and cancellations - but it shouldn't take 2 hours to get through to customer service to make changes....

I get it - weather causes delays and cancellations - but it shouldn't take 2 hours to get through to customer service to make changes.

 – About 6 months ago.

JetBlue sucks because we were supposed to fly out of JFK so Salt Lake City this morning. They tell us the flight is still on after a snowstorm last night so we think all is great. We head to the...

JetBlue sucks because we were supposed to fly out of JFK so Salt Lake City this morning. They tell us the flight is still on after a snowstorm last night so we think all is great. We head to the airport and we’re greeted by the gate with passengers for 3 different flights waiting at the same gate. After delaying for 2 hours they cancel the flight. We then wait to get our baggage and stand on line for over an hour to rebook. At the end of the line they tell us the only option is for us to board a JetBlue flight tomorrow night. I had an event tonight and tomorrow in SLC so that is unacceptable plus I booked a nice hotel which won’t refund me now due to late cancellation. So now I’m in the Uber on the way home and will completely miss this trip I had planned for months. Thanks JetBlue i can always count on you to f%@k things up.

 – About 6 months ago.

Stand around. Flight delayed because of flight deck faulty microphone. Jesus this airline sucks. ...

Stand around. Flight delayed because of flight deck faulty microphone. Jesus this airline sucks.

 – About 7 months ago.

I fly American Airlines and Jet Blue is a now a partner airline. Therefore, when I booked a round trip from San Diego to The New York area, Jet Blue was an option for the return leg, so I decided to...

I fly American Airlines and Jet Blue is a now a partner airline. Therefore, when I booked a round trip from San Diego to The New York area, Jet Blue was an option for the return leg, so I decided to give them a go. This is when things went down hill and I haven’t even started the return leg yet.

1). I have elite status on America, which is supposed to carry over to Jet Blue. However, I had to pay an additional $89 if I wanted to secure the extra leg room seat, which I reluctantly paid.

2). Jet Blue’s App sucks. I decided to look at the seat map, as I often do with American, to see if a better seat might be available. As I browsed the seat map I clicked on a seat in the “Mint” section to see what Mint was all about. The App showed I could select the seat and the next thing that occurred was the App crashed and I lost my original seat and a message appeared that a credit of $89 had been applied.

3) customer service sucks. I called Jet Blue to see what had happened and explained what the app had done to me and the agent wanted to charge and extra $50 plus the $89 to put me back in the my seat. I escalated it to next level and they waived the $50, but I wasted an hour of my time in the process.

In short, my experience so far with Jet Blue is poor and I only hope the actual flight is a little better than the app and customer service.

 – About 7 months ago.

I fly American Airlines and Jet Blue is a now a partner airline. Therefore, when I booked a round trip from San Diego to The New York area, Jet Blue was an option for the return leg, so I decided to...

I fly American Airlines and Jet Blue is a now a partner airline. Therefore, when I booked a round trip from San Diego to The New York area, Jet Blue was an option for the return leg, so I decided to give them a go. This is when things went down hill and I haven’t even started the return leg yet.

1). I have elite status on America, which is supposed to carry over to Jet Blue. However, I had to pay an additional $89 if I wanted to secure the extra leg room seat, which I reluctantly paid.

2). Jet Blue’s App sucks. I decided to look at the seat map, as I often do with American, to see if a better seat might be available. As I browsed the seat map I clicked on a seat in the “Mint” section to see what Mint was all about. The App showed I could select the seat and the next thing that occurred was the App crashed and I lost my original seat and a message appeared that a credit of $89 had been applied.

3) customer service sucks. I called Jet Blue to see what had happened and explained what the app had done to me and the agent wanted to charge and extra $50 plus the $89 to put me back in the my seat. I escalated it to next level and they waived the $50, but I wasted an hour of my time in the process.

In short, my experience so far with Jet Blue is poor and I only hope the actual flight is a little better than the app and customer service.

 – About 7 months ago.

Cancun Flight B6 2242 flying out of SFO was delayed over 6 times from 9:46 am - 2:04 pm and changed from gate B7 to B5. After all that they said the flight was canceled and we were given the option to...

Cancun Flight B6 2242 flying out of SFO was delayed over 6 times from 9:46 am - 2:04 pm and changed from gate B7 to B5. After all that they said the flight was canceled and we were given the option to take the same flight the next day or take another airline. It gets better though as Jetblue promised us $200 vouchers for the inconvenience, but come to find out they were lying. I contacted their customer support and they claim that since I "canceled" my flight before the flight was officially canceled by them that I'm not entitled to the voucher... like I somehow had another option...They told us that the flight was canceled and it would officially show on their end later (they lied).

I have a feeling Jetblue canceled due to low passenger count i.e unprofitable flight for them. I'll never fly with them again and will report their fraudulent behavior to DOT and suggest others do the same. The worst part was their attitude about the whole ordeal. They couldn't care less, the pandemic really changed them as a company.

Report their abuse to DOT:
https://www.transportation.gov/airconsumer/file-consumer-complaint

 – About 7 months ago.

We were willing to give JetBlue another try, but once again were completely disappointed. Two families, booking side by side on the same flight, offered the same price per seat. Plenty of seats on...

We were willing to give JetBlue another try, but once again were completely disappointed. Two families, booking side by side on the same flight, offered the same price per seat. Plenty of seats on each plan. One succeeds, the other says the flight is full, BUT can restart the booking at $50 additional per seat. Awful. I cancelled our booking. We will look elsewhere. Never again, JetBlue. We're DONE with you.

 – About 7 months ago.

Update on cancun trip. Gate change from gate 26 to gate 7 now changed to gate 27.
Anyone want my $50 in jetblue bank dollars? Totally free!...

Update on cancun trip. Gate change from gate 26 to gate 7 now changed to gate 27.
Anyone want my $50 in jetblue bank dollars? Totally free!

 – About 7 months ago.

Flight from cancun to Chicago via JFK. Flight from cancun was delayed 2.5 hrs gate was changed had to take a bus and walk up the suicide steps. Landed in JFK then had to wait 1.5 hrs on the tarmac...

Flight from cancun to Chicago via JFK. Flight from cancun was delayed 2.5 hrs gate was changed had to take a bus and walk up the suicide steps. Landed in JFK then had to wait 1.5 hrs on the tarmac for a gate. Got to customs ten minutes before my connecting flight leaves for Chicago. I'm on the phone with them asking if the plane has taken off yet. She's says..."it's on time " I get through customs ten minutes after departure time. I demand a hotel voucher since this is the last flight out to Chicago. She says that I have to see someone at the gate. As we go through security again to get to a gate person I get an alert that the flight has been delayed. Departure time is now in fifteen minutes. The jetblue person on the phone didn't even know that! We run to the gate after we clear security by 10 07. The jetblue person said that the doors closed at 10 05 and we can't let you on. Then she opens the door to walk the passenger list to the flight attendant on our plane. We see our plane through the window sitting there for twenty more minutes. We wait an hr to get a hotel voucher and another flight for today but not the ones scheduled in the morning because those jetblue flights are with American airlines. So they schedule us again for the last flight out the next day. We arrive at JFK five hrs before departure just so that we don't miss it. Original departure time 8 55pm. Then it changed to 9 37pm then to 10 33 and just now as I Googled jetblue sucks ( I am so thankful for this site) its delayed again until 11 30pm. Please pray for us. We needed to get home to the kids yesterday

 – About 7 months ago.

Jet Poor, Jet-Poop, I really miss when they started and was a respectable company; now it is a JOKE! You travel on Jet PooP (sorry, Jet Blue) with no suitcases, just one personal item; they charge you...

Jet Poor, Jet-Poop, I really miss when they started and was a respectable company; now it is a JOKE! You travel on Jet PooP (sorry, Jet Blue) with no suitcases, just one personal item; they charge you for EVERYTHING, plus $15.00 for each extra pound after 50lbs. You travel with Delta or American Airlines first class for the same price and have no problems with your luggage, no additional charge, and no struggles.
I learned my lesson, do not change the quality for saving a couple of $$$ because, in the end, you will pay double.

And let's not talk about the discrimination; that is another 2 hours Podcast. I feel bad for their employees how they have the script and no words to defend the company. It would be a shame to work for a company like that, but a pandemic is cruel, and they have no choice, just to work there.

 – About 7 months ago.

JetBlue cancelled my flight, rebooked me on a terrible alternative, and when I tried to use their systems to cancel this rebooking, there was physically no way to get through to them. Phone hung up...

JetBlue cancelled my flight, rebooked me on a terrible alternative, and when I tried to use their systems to cancel this rebooking, there was physically no way to get through to them. Phone hung up after long hold, website unresponsive, mobile app unresponsive, live chat unmanned. After 10 hours of trying all of these channels, I booked on another carrier so I could get home. Now I've called JetBlue to issue a refund for the unused segment that I was unable to cancel due to their operational issues, and am told that I used the ticket and cannot get a refund. I pushed back, and was put on hold for a supervisor for another 2 hours (after 1 hour initial wait), only to have this supervisor disconnect the call as soon as they picked up. So 3 hours of wasted time and no resolution. JetBlue is a horrible airline with terrible, almost non-existent customer service. The only reason I chose them was for a direct flight home, and they even cancelled that and changed it to a 2-leg redeye. Never, ever flying JetBlue again.

 – About 7 months ago.

Trying to change flight past 3 days. Stuck listening to terrible music for 9 hours. Still only spoke to rep who said sorry hold. Never, never again. How can this even be. ...

Trying to change flight past 3 days. Stuck listening to terrible music for 9 hours. Still only spoke to rep who said sorry hold. Never, never again. How can this even be.

 – About 7 months ago.

Delayed 6 times in 2 days
...

Delayed 6 times in 2 days

 – About 7 months ago.

???????? ???????? ????????? ??? ?????????? ????? ??? ????????? ?? ????? ?????????? ? ???????????????? ????? ??????????? ?????? [url=https://zelenograd24.ru/pressroom/press-release/detail/353064/]?????...

???????? ???????? ????????? ??? ?????????? ????? ??? ????????? ?? ????? ?????????? ? ???????????????? ????? ??????????? ?????? [url=https://zelenograd24.ru/pressroom/press-release/detail/353064/]????? ?? ??????? ?? ????? [/url] ??? ?????? ???????? ????? ????????? ??? ???? ????? ??????????? ??????? ?? ???????? ????? [url=http://k-ur.ru/interesno/interesno/kak-vybrat-yaponskie-shtory/index.html]????? ????? ?? ??????? [/url] ?? ???????????? ??????? ??? ????? ???????? ???? ? ????? ?? ????? ??????? ??????? ????? ?? ?????-?????????? [url=http://www.temaufa.ru/articles/society/kakie-shtory-vybrat-v-detskuyu-1654/]????? ?????? ?????? [/url] ?? ????? ?????? ????????? ?????????? ? ?????????? ?? ???? ??? ? ?????? ??????????? ??????? [url=https://bryansktoday.ru/article/149703]????? ???????? ????????? [/url] ????????? ? ??? ?????? ????? ????? ??????? ?? ??????? ????? ????? ??????? ????? [url=https://elport.ru/articles/pro_rimskie_shtoryi]????? ??????? ??????? [/url] ?????? ????? ?????? ??????????? ? ????? ??? ??????? ???????? ???? ? ???????????? ???????????????? ????????? [url=https://kuban.info/prom/15102-kak-pravilno-podobrat-shtory-dlya-gostinoy.html]????? ????? ????? [/url] ?????????? ????? ????? ???? ??????? ????????? ????? ? ??????????? ???? ?? ?????? ???? ?? ????????? ????? ??????? [url=https://sayanogorsk.info/details/entry/4712-kak-podobrat-rimskie-shtory/]????????????? ????? ???? ????? [/url] ??? ???????? ????????? ?????????????? ? ????????? ? ????? ?????????? ???????? ??????????? ? ????????????? ????? ?????? ????? [url=http://proland63.ru/remont-i-dizajn-interera/rimskie-shtory-v-interere.html]??????? ????? ?????? ? ?????? [/url] ??? ???????? ????????????? ???? ?????? ????? ???????? ??? ?????????? ????????? ? ??????? ????????? ?????????? [url=http://tltgorod.ru/news/theme-37/news-113290/]????? ???? ?? ????? [/url] ???????? ?????? ??????? ???? ????? ???????? ??????? ? ???????? ????????? ? ? ??????? ??????? [url=https://www.colors.life/post/31/1611947/]????? ?????? ? ?????? ???????? [/url] ????? ????? ???????? ????? ?????? ? ???????? ????? ???????? ??????????? ??????? ????? ????????????? ?? ????? ??? ??????? [url=http://www.segodnia.ru/content/238436]????? ????? ?????? [/url]

 – About 7 months ago.

Jetblue discrimates againset service dogs. I have flown Jetblue for years and in the last month (Dec 2021) observed a consistent discriminatory policy towards service dogs where supervisors...

Jetblue discrimates againset service dogs. I have flown Jetblue for years and in the last month (Dec 2021) observed a consistent discriminatory policy towards service dogs where supervisors (identified by their walkie talkies and belligerent attitudes) set you up with increasing hurdles so that you can't bring your service dog.

I'll give a specific example of a recent flight with my well traveled, well behaved service dog. I followed the instructions on the JetBlue website. I submitted the US Department of Transportation Service Animal Air Transportation Form on the JetBlue website 4 days beforw my flight (the dealine is 2 days).

I arrived 4 hours before my flight because it was just after Christmas and the lines were terrible. It took me 2 hours in line before I made it to the ticket counter. The ticket agent called the special supervisor who claimed to have received "specialized training to assess service dogs". She immediately went into attack mode. The first thing she did was accuse me of not having submitted my paper work online in time. I showed her the confirmation email proving I had. I also gave her a hard copy.

Second she said I could not bring my service dog because I needed to arrive 3 hours before the flight to have him properly assessed. I pointed to the line spralling around the building and told her it had taken 2 hours just to get here and there were still 2 hours until my flight. (Also, I cannot find anywhere on the Jetblue site where it says I must arrive 3 hours early for this 5 min interrogation.)

Third she asked my the only question she was supposed to ask, "what service does your dog provide?" I answered. She then asked who trained my dog. I repeated the name that was written on the form. She then decided to call them, on a holiday week when it was unlikely to be open. When they didn't answer the special supervisor said that she could not verify he was a service dog.

I have an approved carrier for my service dog so I was able to convince her to allow him on as a pet and pay a fee. The problem of course is that he was stowed away during the flight unable to perform his function.

I should add that my dog's behavior is impeccable. In that wild airport he had children running up to him without permission, dogs barking, and adults behaving badly. He never lost focus, was calm and at my side, as always. I am dressed decently and am polite (not that I need to ne either to have a service animal). I also followed the proper procedures, had his vest and identification, and carried his paperwork.

 – About 7 months ago.

First flight LAX to SFO delayed four and a half hours. Return flight changed times four times in fifteen minutes. Finally took off about three hours late.
Just landed in LA.
Now stuck on...

First flight LAX to SFO delayed four and a half hours. Return flight changed times four times in fifteen minutes. Finally took off about three hours late.
Just landed in LA.
Now stuck on the tarmac for 25 minutes. Waiting for a place to park this beast.
JetBlue sucks.
Last time.

 – About 7 months ago.

Flight from chicago to boston about to take off when had to go back to gate for tech checkup. This took thirty minutes, no issues revealed so they had us get back, wait to takeoff etc, only to be...

Flight from chicago to boston about to take off when had to go back to gate for tech checkup. This took thirty minutes, no issues revealed so they had us get back, wait to takeoff etc, only to be informed again that the issue had apparently not been resolved, and wed be returning for another checkup. At this point most wisely changed their flight - there was no official announcement of the results of the second checkup for those that did not rebook. Passengers remaining were individually informed by asking staff that another plane was departing at 11 pm (original departure time was 2 pm) so boarding time shld be 1020 pm. This turned into the plane arriving at 11:15 pm and boarding at some point after that…

No refunds, just store credit

Why was there a problem with the plane in the first place? Do they not properly maintain their planes?

Jet blue is terrible even for an American airline. Flight travel is generally bad in the US but jet blue sets the standard for low quality and inconvenience.

 – About 7 months ago.

Cancelled flight day of. I will not be with my family this Christmas. This company is f%@king useless and I will devote the rest of my life seeing that they’re brought to justice...

Cancelled flight day of. I will not be with my family this Christmas. This company is f%@king useless and I will devote the rest of my life seeing that they’re brought to justice

 – About 8 months ago.

They are more concerned with social justice issues and hiring people that are incompetent and have MAJOR attitudes. No one at the gate in Boston spoke English. All of the agents checking in spoke...

They are more concerned with social justice issues and hiring people that are incompetent and have MAJOR attitudes. No one at the gate in Boston spoke English. All of the agents checking in spoke Spanish and had a major attitude. All the flight attendants on the flight from Boston to Fort Myers had Black Lives Matters badges on and they painted social justice banners on their planes. As a person who has family members in the police and military I take exception to a company that allows employees on the job to promote an organization that advocates violence against police. The CEO needs to remember the company is a business not a non-profit. I am a Mosaic member and Will never fly them again.

 – About 8 months ago.

Flew from Ny to Atl using jetblue and flight was delayed SEVEN HOURS. I had to deplane and get back on. But thank goodness they are giving me a credit for future flights which i will never use.Jetblue...

Flew from Ny to Atl using jetblue and flight was delayed SEVEN HOURS. I had to deplane and get back on. But thank goodness they are giving me a credit for future flights which i will never use.Jetblue is god awful from Ny. I’ve flown jet blue from Jfk to ATL about 6 times and never left on time once. Today was the final straw.

 – About 8 months ago.

New "self boarding" is like "self checkout" of airlines. Scanners don't work, massive back-ups, gate agents can't help.
Jetblue can't fly. ...

New "self boarding" is like "self checkout" of airlines. Scanners don't work, massive back-ups, gate agents can't help.
Jetblue can't fly.

 – About 8 months ago.

Once not many months ago @JetBlue was my chosen airline.Business or pleasure, I flew #JetBlue. My recent experience echos the many passenger complaints. Delays. Cancelled Flights. Missing Flight...

Once not many months ago @JetBlue was my chosen airline.Business or pleasure, I flew #JetBlue. My recent experience echos the many passenger complaints. Delays. Cancelled Flights. Missing Flight Crews. An airline that once took responsibility for their actions now ushers you to 'travel insurance' for resolution (travel insurance is another scam for another posting). JetBlue denies all responsibility for their failure to deliver what is promised.

 – About 8 months ago.

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 – About 8 months ago.

Dear sir!

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 – About 8 months ago.

JetBlue makes their customers pay for their own mistakes. I called to confirm that my bag had been added because I had been charged but it was not showing up on the app. The agent proceeded to tell me...

JetBlue makes their customers pay for their own mistakes. I called to confirm that my bag had been added because I had been charged but it was not showing up on the app. The agent proceeded to tell me that my payment had not been finalized, even though it showed up on my card, and she would issue a refund (why issue a refund if the payment had not gone through?) and she proceeded to tell me that she could help me add the bag and it would be an extra $5 because it had gone up since I tried. Now I am stuck paying their higher price because they messed up. I wonder how this probably would never happen if the price was lower instead of higher.

 – About 8 months ago.

I used to fly direct from Orlando to Bogota.
The flights were always full.
I suppose they had too many passengers, so now the options are:
1. MCO FLL BOG (3.5 hr layover).

I used to fly direct from Orlando to Bogota.
The flights were always full.
I suppose they had too many passengers, so now the options are:
1. MCO FLL BOG (3.5 hr layover).
better yet:
2. MCO BOS JFK BOG (14 hr trip????).
True genius ????

 – About 9 months ago.

Hours on hold as a Mosaic customer with 300k points its so insane....

Hours on hold as a Mosaic customer with 300k points its so insane.

 – About 9 months ago.

JetBlue sucks!!!!!!...

JetBlue sucks!!!!!!

 – About 9 months ago.

I will never trust JetBlue again for my travel. My daughter missed a family wedding. That can’t be “rescheduled”. No weather issues, just airline incompetence. NEVER AGAIN JB!...

I will never trust JetBlue again for my travel. My daughter missed a family wedding. That can’t be “rescheduled”. No weather issues, just airline incompetence. NEVER AGAIN JB!

 – About 9 months ago.

Jetblue lost us as customers today.

I booked 2 non-stop flights from Phoenix to Boston. I paid to check one bag each way when I made the original reservation.
They changed my...

Jetblue lost us as customers today.

I booked 2 non-stop flights from Phoenix to Boston. I paid to check one bag each way when I made the original reservation.
They changed my non-stop trips to flights with one stop each way and notified me by email. Okay that was annoying but what could I do.

Although JetBlue in Phoenix recognized that I had already paid for my bag ~ when I went to check in for my return flight ~ they made me pay to check the bag to go back to Phoenix. I stopped at their “Just Ask” counter and received ridiculously poor customer service. They were o lot interested in telling me I have to call JetBlue and that they cannot help me get a refund for having to pay twice for a checked bag.

 – About 9 months ago.

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Contact us.
Telegram - @FeedbackMessages
Skype live:contactform_18
WhatsApp - +375259112693

We only use chat.

 – About 9 months ago.

I use to work for this f @#$ airline. Just want them to go away! Fly anyone else, please!!!...

I use to work for this f @#$ airline. Just want them to go away! Fly anyone else, please!!!

 – About 9 months ago.

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 – About 9 months ago.

I have never used a crappier website. It's basically unusable. I get emails from them saying I need to accept changes to a flight via their website. Doesnt work. I get an email saying they changed...

I have never used a crappier website. It's basically unusable. I get emails from them saying I need to accept changes to a flight via their website. Doesnt work. I get an email saying they changed my seats and log in to see them. Doesnt work. Im gonna be pissed if my family and I are scattered throughout the plane instead of the seats we chose together... why did i pay the extra to choose seats if you are just gonna change them to whatever the hell you feel like? I really really really hope this flight Im scheduled on actually takes off. Jetblue has joined the list of airlines i refuse to fly after this. Congrats Jetblue... you have joined the ranks of Spirit, Frontier, and Ryanair.

 – About 9 months ago.

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 – About 9 months ago.

4 hours on hold trying to change a flight and then went to the airport and still f%@ked up...

4 hours on hold trying to change a flight and then went to the airport and still f%@ked up

 – About 9 months ago.

They used to be one of the best most convenient airlines around. Always had phenomenal service, etc. Now by far one of the worst airlines in the market. Put on hold multiple times still with no...

They used to be one of the best most convenient airlines around. Always had phenomenal service, etc. Now by far one of the worst airlines in the market. Put on hold multiple times still with no resolution. I’m going back to American Airlines

 – About 10 months ago.

JetBlue use to be amazing, I started booking with then when they first started...now they are the worse airlines out there, well maybe not as bad and spirit. In any case, its october 20, 2021, I have...

JetBlue use to be amazing, I started booking with then when they first started...now they are the worse airlines out there, well maybe not as bad and spirit. In any case, its october 20, 2021, I have been trying for the past week to get into my JetBlue account no luck. I've talked to them after an hour wait, I've chatted with them and every customer service person tells me something different. There are problems with their website, Apple products and JetBlue dont talk to each other, the signin pages are broken, your account is locked, we dont know whats wrong, jetblue is changing all their sites and the sites are not working... these are just a few stupid excuses why I can't get into my account. Finally, I was forced to let a chat person change my flights..that person was the most helpful..but the seats they gave me were terrible so all i wanted to do was go into my own account and change my seat..but still not able to.. I get to the signin screen and then it gets redirected to the main page again...there is something in the html code that is directing the page signin back to the main screen. I have a flight in December and this will probably be the last flight i book on jet blue EVER!!!! And by the way, their flight attendants are awful, mostly old and ugly and nasty.

 – About 10 months ago.

JetBlue sucks ass! Do not fly that creepy airline. Nothing is right with that place....

JetBlue sucks ass! Do not fly that creepy airline. Nothing is right with that place.

 – About 10 months ago.

Terrible customer service. You cannot get through to them. On hold for over an hour then call drops. Cant chat not a real person. ridiculous!...

Terrible customer service. You cannot get through to them. On hold for over an hour then call drops. Cant chat not a real person. ridiculous!

 – About 10 months ago.

I had a noon flight scheduled from Orlando to Providence after an NCL cruise. Now it’s 9:45 pm. That should undo the relation of our vacation. It’s the only day it’s cancelled...

I had a noon flight scheduled from Orlando to Providence after an NCL cruise. Now it’s 9:45 pm. That should undo the relation of our vacation. It’s the only day it’s cancelled (Saturday). This vacation is 5 months away.

 – About 10 months ago.

Please spread the word to everyone you know. Do not fly JetBlue!!! What a joke. Worse airline EVER....

Please spread the word to everyone you know. Do not fly JetBlue!!! What a joke. Worse airline EVER.

 – About 10 months ago.

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 – About 10 months ago.

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 – About 10 months ago.

Drove 2 hours to catch a red eye out of Reno. The midnight departure was pushed back 3 hours “due to weather” .. wtf .. Thank you for ruining my weekend ...

Drove 2 hours to catch a red eye out of Reno. The midnight departure was pushed back 3 hours “due to weather” .. wtf .. Thank you for ruining my weekend

 – About 10 months ago.

Will NEVER fly this airline again. What a piece of crap. Wait hours and hour for a flight that wasn’t delayed because of weather, but because of poor scheduling issues where they...

Will NEVER fly this airline again. What a piece of crap. Wait hours and hour for a flight that wasn’t delayed because of weather, but because of poor scheduling issues where they couldn’t get their flight crew there in time. Missed a wedding rehearsal dinner because of them.

 – About 10 months ago.

Sadly our flight was cancelled. They refused to refund the fare unless you take their flight credits. It contradicts their bill of rights for customers which is a joke! Could not book for 2 days! Went...

Sadly our flight was cancelled. They refused to refund the fare unless you take their flight credits. It contradicts their bill of rights for customers which is a joke! Could not book for 2 days! Went on Delta app and got a flight easy. They refused to refund the cost and were upset I did not want to spend 2-3 days in a hotel at my cost. I love Delta and SWA. They try. I will never ever set foot in one of hers planes. Worst of all the way I witnessed them lie to customers and cheat them on refunds shows how desperate they are for cash. I could not believe how they lied!! Well I witnessed greed first hand. Very demeaning to customers of all races. I learned my lesson.

 – About 10 months ago.

Daughter threes flight delayed three hours. No pilot. Seriously !!! Jet blue 1445 Boston to Charlotte. Have you people no shame!! ...

Daughter threes flight delayed three hours. No pilot. Seriously !!! Jet blue 1445 Boston to Charlotte. Have you people no shame!!

 – About 11 months ago.

JetBlue 2082 out of LAS - Sitting on the tarmac for 2 hours trying to fire this piece of shit up. Plane has no power, completely pitch black. Peasant airlines sucks dick…change my mind....

JetBlue 2082 out of LAS - Sitting on the tarmac for 2 hours trying to fire this piece of shit up. Plane has no power, completely pitch black. Peasant airlines sucks dick…change my mind.

 – About 11 months ago.

JetBlue also abuses their employees...

JetBlue also abuses their employees

 – About 1 Year ago.

Poor customer service...

Poor customer service

 – About 1 Year ago.

Eye Mask Overreach‼️ I'm so angry just from watching the video of a JetBlue flight attendant hassling the guy/passenger who was gifted a Mint 👁 mask. They should be so ashamed...

Eye Mask Overreach‼️ I'm so angry just from watching the video of a JetBlue flight attendant hassling the guy/passenger who was gifted a Mint 👁 mask. They should be so ashamed (but they just mouth corporate doublespeak). DISGUSTING!

 – About 1 Year ago.

Dear CUSTOMER SERVICE
JETBLUE AIRLINES:

To whom it may concern:
I am writing this letter to let you know about a sad situation we had to go through while a boarding on a...

Dear CUSTOMER SERVICE
JETBLUE AIRLINES:

To whom it may concern:
I am writing this letter to let you know about a sad situation we had to go through while a boarding on a flight of your airline. As frequent flyer, I can hardly tell you that I had never face such a bad treatment on my entire life.
Description of facts:
Day of problem: Thursday 26th 2021
Airport: Fort Lauderdale International Airport
Airline: Jet Blue 1825
Flight and destination: from Fort Lauderdale to Lima, Peru
Passengers:
1. Carlos J Verne
2. Pauline A. Bel
Gate agent name: Brandace
Supervisor who arrived: Danielle Latimer

THE PROBLEM:
What happened: I had the worst experience while trying to board at a gate. We went to gate and boarding had just started. They were calling A and B priority, we were A, so we showed up at front immediately. We respectfully request to go in. An agent stopped us claiming that having A board where not allowed us to come first if we missed the first call, and that we need to wait. So, we wait. After some minutes, same thing. Then, my husband asked her why she was not allowing us to board. Then everything started. She said almost shouting on him that was because she wanted. He answered: Excuse me: whaaattt? And then she said you are not only boarding later, but you are boarding after everyone!!, he said: “I paid to have this priority” (and really thinking what was going on..- at that point). So NOW (and I was immediately behind him and clearly listen) she SHOUTED: “ now you are boarding after everybody else, you’ll go after the whole line”... I thought what did he do, why she is including me?, at that point I was steering at the situation, and couldn’t believe what was happened… we were so confusing and try to claim about it, very respectful and then in a way I couldn’t believe she turned again and said: by the way You won’t board on the plane!!. … SO – WHAT? Another officer try to make her reasonable and let us go through since it was obvious that she was treating us on a rude way with no reason, but she screamed pointed at my husband: “he is going to do something bad in the plane” – my God..she said that like nothing and In front of everybody and screaming aloud!!- at that point, I was so ashamed, trembling and feeling the worst in the world without even understand why…then, of course, she left us after everyone, we claimed for a supervisor and finally she (the supervisor ) came and in a kindly way offer apologizes in regards of that abuse on treatment and let us go in the plane.
I really felt like I need to claim this since I had never had such a insulting experience and felt so miserable in my entire life. I am still trying to understand what feelings can drive such a treatment on an airline employee. I felt racism, discrimination, violence and abuse on the same person against us. She shouldn’t have that job.
I am doing this in a formal way, expecting the airline to take action about this situation. This person, on none way should face a service position.
Thank you
Pauline A. Bel

 – About 1 Year ago.

JetBlue used to be a great airline — new planes, great service, on-time performance. Now we wait to push off the gate because they lack the staff and planning. As a result, we did multiple...

JetBlue used to be a great airline — new planes, great service, on-time performance. Now we wait to push off the gate because they lack the staff and planning. As a result, we did multiple loops taxiing around JFK. We took off 2 hours after our departure time…but JetBlue would say we were only 5 minutes delayed because we left the gate. I will forever pay a premium to not fly JetBlue. I’d rather fly Delta, American, or United for $200 more. Those airlines are much more reliable.

 – About 1 Year ago.

Shit blue is awful. Do not fly that airline!!!!...

Shit blue is awful. Do not fly that airline!!!!

 – About 1 Year ago.

DO NOT BOTHER WITH TRIP INSURANCE.
IT IS A "SCAM"
My wife had to cancel her trip to the Caribbean last April because she tore her rotator cuff tendon which needed surgery and was...

DO NOT BOTHER WITH TRIP INSURANCE.
IT IS A "SCAM"
My wife had to cancel her trip to the Caribbean last April because she tore her rotator cuff tendon which needed surgery and was advised by her doctor to not travel at all for 6 weeks.
I have been getting the run-around from the "travel insurance" company JetBlue is associated with, bought on their website, Allianz.
I upload the documents they ask for.
I wait 2 weeks.
Then get an email, that says "we need more information".
They don't tell me what information they need.
I have to call, wait on hold for 1/2 hour, talk to someone, who then puts me on hold for 20 minutes... to be told they need a letter from the surgeon.
I send it in.
One month later, they do the same thing.
Again, no reasons, I call and wait again. Only this time they hang up on me, no return call nothing
I wait a week, and they say "we want a letter from her primary care doc'.
I send it in.
3 weeks later, now they want a "Verification from the travel provided that I did not receive a refund"..... But JetBlue is their partner, don't you know JetBlue does not give refunds for missing a flight!!!
Now I've been trying to chat with JetBlue service for 45 minutes..... still waiting to see if I can get a letter.
DO YOURSELF A FAVOR, DON'T WASTE YOUR MONEY ON TRAVEL INSURANCE.
BTW, I AM FORWARDING MY CASE ONTO NY STATE DEPARTMENT OF FINANCE (my states insurance regulator), and would be glad to start a class action lawsuit, as I see lots of other complaints about this company).

 – About 1 Year ago.

We bought a ticket for JetBlue from Palm Beach to Boston on Expedia. Expedia charged us an extra fee to be able to pick our seats. When we went to check in, there was no choices. Only middle seats. We...

We bought a ticket for JetBlue from Palm Beach to Boston on Expedia. Expedia charged us an extra fee to be able to pick our seats. When we went to check in, there was no choices. Only middle seats. We called Expedia and they say it’s JetBlue‘s fault. I called JetBlue, and I have a weight of two hours and 40 minutes to be able to talk to A representative. What a piece of shit airline. Used to be great.

 – About 1 Year ago.

JetBlue oversold my flight, and they rescheduled my travel to the next day - yet they did not let me know. I was not able to check in online. I was not able to check in at the kiosk in the airport....

JetBlue oversold my flight, and they rescheduled my travel to the next day - yet they did not let me know. I was not able to check in online. I was not able to check in at the kiosk in the airport. After 45 minutes waiting in line for the Full Service, I was told " your flight is scheduled for tomorrow", and were very rude. I will not be booking any more flights on JetBlue.

 – About 1 Year ago.

As always shitblue is always late! My family will not give them any chance for our business....

As always shitblue is always late! My family will not give them any chance for our business.

 – About 1 Year ago.

Worst airline ever. Used to be decent like 10 years ago. I’ll never fly with them again. They have the arrogance of virgin airlines and the service and quality of spirit airlines. There old...

Worst airline ever. Used to be decent like 10 years ago. I’ll never fly with them again. They have the arrogance of virgin airlines and the service and quality of spirit airlines. There old reputation will soon fade and they’ll tank.

 – About 1 Year ago.

180 minute wait time, did the callback option and they called 7 hours later at 4 AM. Nice. ...

180 minute wait time, did the callback option and they called 7 hours later at 4 AM. Nice.

 – About 1 Year ago.

oh my god f%@k these guys so much, they're trying to not give my money back after a sub-24h cancellation. f%@king tyrant assholes...

oh my god f%@k these guys so much, they're trying to not give my money back after a sub-24h cancellation. f%@king tyrant assholes

 – About 1 Year ago.

Why can't they at least have someone answer the phone for crying out loud. Still waiting for that call back....

Why can't they at least have someone answer the phone for crying out loud. Still waiting for that call back.

 – About 1 Year ago.

Hey JetBlue sucks. Do not fly them ever. Always late and incredibly hard to get anywhere.

...

Hey JetBlue sucks. Do not fly them ever. Always late and incredibly hard to get anywhere.

 – About 1 Year ago.

Flight from SJO-FLL delayed 4 times over 4 hours before being cancelled. Everyone was told they would be booked the following day. Got to our hotel and found out I was never rebooked. The soonest...

Flight from SJO-FLL delayed 4 times over 4 hours before being cancelled. Everyone was told they would be booked the following day. Got to our hotel and found out I was never rebooked. The soonest they can get me home is 48 hours after my initial arrival time with an extra layover in BOS. If I wanted a refund I have to find my own way out of Costa Rica and there’s no availability for 3 days. Returned to the airport on the second day of this flight only to have the flight delayed another 2 hours. Who knows how this journey will end but it won’t be on JetF@&kyou

 – About 1 Year ago.

Here's an idea everyone!!! Let's all buy as many fully refundable JB fares as possible and then cancel them last minute. JetBlue totally deserves this after the way they treat us (their...

Here's an idea everyone!!! Let's all buy as many fully refundable JB fares as possible and then cancel them last minute. JetBlue totally deserves this after the way they treat us (their customers). Let's drive them out of business! This will be like what happened when people got together to drive up the GameStop stock and screw the hedge fund managers.

 – About 1 Year ago.

JetBlue will make you pay extra for a more expensive flight change, but they won't reimburse you when they move you to a cheaper flight. Last summer we paid $300 extra (total for the family) to...

JetBlue will make you pay extra for a more expensive flight change, but they won't reimburse you when they move you to a cheaper flight. Last summer we paid $300 extra (total for the family) to fly roundtrip from Burbank (a small airport) to Boston so we didn't have to deal with LAX (a huge airport). JB canceled the return flight saying that the route no longer existed and we then had to fly back into LAX. So where's the extra money that I spent to purchase the Burbank route?!?!?!

 – About 1 Year ago.

JB is only still in business because of taxpayer money, yet they now charge the very same people that have kept them in business a fee for a carry on! BOYCOTT JETBLUE! Not much a difference between...

JB is only still in business because of taxpayer money, yet they now charge the very same people that have kept them in business a fee for a carry on! BOYCOTT JETBLUE! Not much a difference between them and Spirit - except that Spirit's fares are half the price.

 – About 1 Year ago.

I will never fly JetBlue again because of all the nickel and diming.. Bullshit!...

I will never fly JetBlue again because of all the nickel and diming.. Bullshit!

 – About 1 Year ago.

Very upset at Jet Blue. They say because of the pandemic we can make changes and cancel flights but they don't mention the cost of doing those things. My wife wanted to take her brother's...

Very upset at Jet Blue. They say because of the pandemic we can make changes and cancel flights but they don't mention the cost of doing those things. My wife wanted to take her brother's ashes, who passed away from coronavirus last March to Puerto Rico to keep a promise she made before he passed. At the same time, she wants to spend time with her 90-year-old mother who is now blind and suffers from Alzheimer's. So I booked a flight for me and her for this upcoming Wednesday but my wife had 2 last-minute surgeries on her back. So I tried to change the flight I have scheduled for Wednesday to Puerto Rico for Friday. Mind you I am not cancelling just changing...I was told I have to cancel my flight and book a new itinerary for Friday. Now since I used points + cash to pay for my flight I have to wait an estimated 20 days for my refund which means I have to spend another $1,000 to rebook a flight which I originally spent $900. So that means I will be out of $1,900 for the time being. Thank you Jet Blue but no thank you.
I will keep my wife's wishes and make it to Puerto Rico with you or without you!!!
Puerto Rico or Bust!!

 – About 1 Year ago.

Indeed, JetBlue really does suck!...

Indeed, JetBlue really does suck!

 – About 1 Year ago.

Aug 7 Jfk to fll delayed, delayed again, then cancelled "we provide no hotels or transport, go get your bags and we'll reschedule you. Which they did, 36 hours later. Unreasonable....

Aug 7 Jfk to fll delayed, delayed again, then cancelled "we provide no hotels or transport, go get your bags and we'll reschedule you. Which they did, 36 hours later. Unreasonable. unacceptable. We had to fly on the date, so we booked with Delta for the one-way short notice price, and camped out in the airport. I don't wish unemployment on anyone, but this is a company that deserves to go belly up.

 – About 1 Year ago.

Here's another reason...flight from JFK to Charleston to depart 325 PM. At boarding time an announcement is made..oops we have no flight crew. They are coming in from WPB around 530pm and then we...

Here's another reason...flight from JFK to Charleston to depart 325 PM. At boarding time an announcement is made..oops we have no flight crew. They are coming in from WPB around 530pm and then we will start the boarding process. Are you KIDDING ME? worst part was not until 3:12 is when the boards started changing and we are told not to pay attention to the boards but everyone else's flights should be paying attention to the boards for fear of missing a flight . This no crew occurred once before 3 years ago going to Charleston as well. Flight delayed past midnight. We are on the plane but oops pilots won't fly past midnight. Flight canceled.

 – About 1 Year ago.

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We only use chat.

 – About 1 Year ago.

Online changes and ability to solve problems is impossible. Call wait time is 356 minutes today--that is almost 6 hours. Changed a flight chose extra room seats, paid for them and then emailed...

Online changes and ability to solve problems is impossible. Call wait time is 356 minutes today--that is almost 6 hours. Changed a flight chose extra room seats, paid for them and then emailed itinerary says NO SEAT SELECTED. And, it shows total charged to credit card as the price doubled as if original ticket and changed ticket amount charged.vs. the difference in fares.
A disaster.

 – About 1 Year ago.

They really are remarkably obtuse. If you book a code share with them you're totally hosed on customer service, even if you wait 390 minutes....They're like the anti-Southwest. ...

They really are remarkably obtuse. If you book a code share with them you're totally hosed on customer service, even if you wait 390 minutes....They're like the anti-Southwest.

 – About 1 Year ago.

OMG i've been on hold for 2 hours. i paid for seat assignments and they charged me but the seats disappeared from the reservation. my 5year old is listed as an adult and it says error on the...

OMG i've been on hold for 2 hours. i paid for seat assignments and they charged me but the seats disappeared from the reservation. my 5year old is listed as an adult and it says error on the website to try and update it. i mean seriously what is going on, not to mention 3 days of trying to contact them and its the most expensive fare ive booked EVER!

 – About 1 Year ago.

Wait time of 190 minutes to talk to the rudest non helpful women there is. Disgusted with jet blue. ...

Wait time of 190 minutes to talk to the rudest non helpful women there is. Disgusted with jet blue.

 – About 1 Year ago.

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 – About 1 Year ago.

Need to change my flights, and the customer-service wait time is 248 minutes. It's this long every time I call. And the online portal won't let me make changes. Seriously, there has to be a...

Need to change my flights, and the customer-service wait time is 248 minutes. It's this long every time I call. And the online portal won't let me make changes. Seriously, there has to be a competent airline willing to take this business.

 – About 1 Year ago.

First flight round trip with JetBlue since the whole CoVid fiasco.

8:55pm flight delayed to 9:45 then 10:45 from JFK. First they said the plane is late from the previous destination. The....

First flight round trip with JetBlue since the whole CoVid fiasco.

8:55pm flight delayed to 9:45 then 10:45 from JFK. First they said the plane is late from the previous destination. The. They said it was further delayed due to catering. What a joke. At this point, I arrive at my destination at 3am instead of a little past midnight. It takes another hour to get our luggage after the plane lands. Ridiculous.

Other flights in JFK had tons of other people waiting for delayed flights.

Same situation when I flew back from SJU to JFK. 2:30am departure turned into 3am, the. 3:30. I almost missed the plane and almost fell asleep waiting in front of the gats since they kept delaying it. Baggage also took another hour to get to the carousel.

They charged my card twice for my check in bag (it was still pending so I thought the duplicate charge would clear but they both posted). This was due to their poor kiosk connection (like their website); I was charged $35 for the bag then it gave an error and said it didn’t go through. Charged $35 again the 2nd time; this is a duplicate charge since a 2nd bag would cost more (I believe 2nd checked bag is $50?).

JetBlue was my airline of choice and now it’s not looking so great anymore.

From offering a free checked bag to paying to use the overhead bin? LOL.

 – About 1 Year ago.

Class Action Suit needed for fraud!...

Class Action Suit needed for fraud!

 – About 1 Year ago.

Boycott JB!...

Boycott JB!

 – About 1 Year ago.

JetBlue used to be the only airline I would fly on but they’ve gone downhill so badly I am trying to find another airline to get me to where I want to go this is the second time my flight has...

JetBlue used to be the only airline I would fly on but they’ve gone downhill so badly I am trying to find another airline to get me to where I want to go this is the second time my flight has been canceled at the last minute I book 6 months in advance and then they change the flight. You either accept the change or wait on hold for 3 hours to select a different flight. What a nightmare!!!!

 – About 1 Year ago.

Waiting forever to take off. Plane was late getting in, flight attendant crew blames the catering on flight being delayed. Then taxi out on the runway just to sit for rich executive knows how long....

Waiting forever to take off. Plane was late getting in, flight attendant crew blames the catering on flight being delayed. Then taxi out on the runway just to sit for rich executive knows how long. Probably going to have to switch planes next. Or maybe they will just haggle us all for more money.

 – About 1 Year ago.

The worst! Like to give them zero stars.My flight was delayed 5 hours. No delay compensation as they promise and had to pay an extra $110 to book next day flight. Text customer service says too bad...

The worst! Like to give them zero stars.My flight was delayed 5 hours. No delay compensation as they promise and had to pay an extra $110 to book next day flight. Text customer service says too bad you got a refund. Well there was no cancellation fee so that's not compensation. Customer service was 190 minute wait on line. Wish other airlines flew nonstop LAX to BDL.

 – About 1 Year ago.

Nickel and dime your customers to death.

Got on my flight, they tried to make me put my bag under the seat. All of the overhead bins were empty. Basically an unnecessary upsell.

Nickel and dime your customers to death.

Got on my flight, they tried to make me put my bag under the seat. All of the overhead bins were empty. Basically an unnecessary upsell.

Greedy top execs, why don’t you fools take a slight pay cut, spread the wealth and stop trying to suck every last penny out of everyone around you. If you are wondering; no you do not deserve the money you rip out of everyone else's hands. Just because you are all needy does not mean that everyone else around you is less deserving.

 – About 1 Year ago.

Y’all talking all this shit but still flying them! At this point it sounds like y’all just want to complain 😐...

Y’all talking all this shit but still flying them! At this point it sounds like y’all just want to complain 😐

 – About 1 Year ago.

All good here is jetblew land. They are missing a pilot.....the replacement is stuck in traffic.....oops. This is officially 3 for three this month. 1 three hours late, one cancellef and now this...

All good here is jetblew land. They are missing a pilot.....the replacement is stuck in traffic.....oops. This is officially 3 for three this month. 1 three hours late, one cancellef and now this one.

 – About 1 Year ago.

Several of their workers (not all) were very rude to me. Many of their flight attendants believe that the flight service was made for them to be satisfied, so if they make a mistake, their egos get...

Several of their workers (not all) were very rude to me. Many of their flight attendants believe that the flight service was made for them to be satisfied, so if they make a mistake, their egos get hurt and they will lash out at you in all sorts of ways. Beware of this phenomenon, I have not seen it on any other airline. Even spirit doesn't have this particular issue

 – About 1 Year ago.

After making me pay to check my bag, they managed to NOT put it on my flight, and 30 hours later, after promising that they will deliver it to my hotel, I get a call & they say they have given my...

After making me pay to check my bag, they managed to NOT put it on my flight, and 30 hours later, after promising that they will deliver it to my hotel, I get a call & they say they have given my suitcase to a random agent on a random ferry & that I have to be there to pick it up at the ferry terminal!?! A ferry terminal that is an hour away from my hotel. Terrible custody of my luggage, how do you do business this way?

 – About 1 Year ago.

Awfully airline. ALWAYS late. Ride a snail, you will get there faster....

Awfully airline. ALWAYS late. Ride a snail, you will get there faster.

 – About 1 Year ago.

Almost 4 hours on the phone and nobody is helping. I want to cry. Why is this company still doing business? ...

Almost 4 hours on the phone and nobody is helping. I want to cry. Why is this company still doing business?

 – About 1 Year ago.

This is really frustrating lol ...

This is really frustrating lol

 – About 1 Year ago.

Never flying with these assholes again. They are literally never on time. Never. Not on any route or any day. It's not worth the extra 12 hours of travel time. Find another airline if getting to...

Never flying with these assholes again. They are literally never on time. Never. Not on any route or any day. It's not worth the extra 12 hours of travel time. Find another airline if getting to where you're going means anything to you

 – About 1 Year ago.

Hmmm, woke up to my noon flight being cancelled. Got on the phone about an hour later and they did not have a reason. Then about and hour and a half later, they still had no idea. I asked, if...

Hmmm, woke up to my noon flight being cancelled. Got on the phone about an hour later and they did not have a reason. Then about and hour and a half later, they still had no idea. I asked, if someone made a conscious decision to cancel, there should be a reason. ...unless it was the JetBlue wheel of doom that was spun, ...no reason, just good fun for our staff.

 – About 1 Year ago.

This airline SUCKS! I should have landed at 1045am but here I still sit on the tarmac at 1:45pm with yet another delay! If your smart DO NOT EVER fly Jetblue. 9 out of 10 times you will show up way...

This airline SUCKS! I should have landed at 1045am but here I still sit on the tarmac at 1:45pm with yet another delay! If your smart DO NOT EVER fly Jetblue. 9 out of 10 times you will show up way later than you should have.

 – About 1 Year ago.

Sitting in RDU for 9 hours while JetBlue reschedule a flight later and later. No information. Cannot tell us if they have a crew for the outbound flight delayed by 8hours. We just have to sit and...

Sitting in RDU for 9 hours while JetBlue reschedule a flight later and later. No information. Cannot tell us if they have a crew for the outbound flight delayed by 8hours. We just have to sit and wait.

There is bad weather in EWR. OK no problem but I can see on my weather app that its bad. Tell me you don't anticipate flights departing for 4 hours. Then you have no idea if you have a crew. This is complete nonsense. Of course they know the amount of time the inbound crew has before they "timeout ". Not going to be traveling JetBlue in future and going to discourage my team as well.

 – About 1 Year ago.

Jet Blue app is the most frustrating thing ever. I keep getting a message that my information is incomplete but I have checked it ten times. It’s a complete piece of trash. I will never use...

Jet Blue app is the most frustrating thing ever. I keep getting a message that my information is incomplete but I have checked it ten times. It’s a complete piece of trash. I will never use this airline again.

 – About 1 Year ago.

Basic business sense. You have to answer the damn phone. If you put people on hold forever, it doesn't matter how good your flights are or points program is, you MUST ANSWER THE DAMN CUSTOMER...

Basic business sense. You have to answer the damn phone. If you put people on hold forever, it doesn't matter how good your flights are or points program is, you MUST ANSWER THE DAMN CUSTOMER SERVICE LINE OR YOUR BUSINESS WILL FAIL!!!!

 – About 1 Year ago.

It’s taking everything I have inside of me to remain calm. These f%@king assholes have no valid reason for a 5 hour delay!! Two days in a row!!! On top of that they don’t reimburse you!!...

It’s taking everything I have inside of me to remain calm. These f%@king assholes have no valid reason for a 5 hour delay!! Two days in a row!!! On top of that they don’t reimburse you!! I hate this f%@king airline. Used to be good, what the f%@k happened?

 – About 1 Year ago.

Used to be only way I flew. Last 2 experiences were awful. No customer service at all. I agree with the masses Jet Blue Sucks!!!!!!!!!...

Used to be only way I flew. Last 2 experiences were awful. No customer service at all. I agree with the masses Jet Blue Sucks!!!!!!!!!

 – About 1 Year ago.

This used to be my "go to" airline. Now they are just awful.

Their online system had a billing error while booking my flight with a flight credit. I then called to correct their...

This used to be my "go to" airline. Now they are just awful.

Their online system had a billing error while booking my flight with a flight credit. I then called to correct their issue. I was placed on hold for 145 minutes.

What company that considers itself competent lets its customers sit on hold for 145 minutes ? Jetblue has deteriorated over the last several years into Spirit and Frontier. So disappointing.

JETBLUE should be ASHAMED of what they force their customers to do to get BASIC CUSTOMER SERVICE. JETBLUE is now APPALLING

 – About 1 Year ago.

JUST LIKE THE SUBWAY STATIONS IN NYC, THIS AIRLINE IS TRASH square. I do not care about your TVs, leather seats. People avoid this god awful bipolar lunatic airline that has managers screaming at...

JUST LIKE THE SUBWAY STATIONS IN NYC, THIS AIRLINE IS TRASH square. I do not care about your TVs, leather seats. People avoid this god awful bipolar lunatic airline that has managers screaming at employees on the side acting like customers do not hear them. This airline along side other corporations are the reason the American mental health is declining and there's a workers shortage. Bravo JetBlue you have used all of your five values to create chaos and your 100% fine with that because hey it brings money and keeps the b.s lid on long enough to use as a propaganda tool to sucker people.

 – About 1 Year ago.

No not use this piece of shit airline. They completely fined out ...

No not use this piece of shit airline. They completely fined out

 – About 1 Year ago.

Terrible airline. I know I sound like every other comment on this Baird but that should tell you how consistently bad they are. Just had my flight to Miami cancelled at JFK. Same story delayed twice...

Terrible airline. I know I sound like every other comment on this Baird but that should tell you how consistently bad they are. Just had my flight to Miami cancelled at JFK. Same story delayed twice and then cancelled at last minute. Let us wait online at customer service two hours trying to rebook before a guy with a bullhorn showed up and told us they wouldn’t be rebooking Miami flights from this line. Only conclusion you can reach about JetBlue is they don’t care about their customers. Won’t use them again.

 – About 1 Year ago.

Nightmare. Lots my brothers luggage going from lax to Dominican Republic…..for 3 days. It sat in the airport in a locked room that no one could get too. Now, I’m stuck at jfk with 5 hour...

Nightmare. Lots my brothers luggage going from lax to Dominican Republic…..for 3 days. It sat in the airport in a locked room that no one could get too. Now, I’m stuck at jfk with 5 hour delay. They keep extended, etc. and they don’t communicate. I used to love jet blue but…..never again.

 – About 1 Year ago.

It started normal…
Loser (me) books a “cheap” flight from Cancun to SFO… with the dog 🤦🏽‍♀️…
Can’t go at the time of...

It started normal…
Loser (me) books a “cheap” flight from Cancun to SFO… with the dog 🤦🏽‍♀️…
Can’t go at the time of flight because of work. Can’t get refund! They give the poor bastard this bullshit Tavel-credit… from there it was downhill…

I was trying to rebook online using the “credit”. I put it in quote because you can’t actually use it all if the new ticket is cheaper. You can ONLY use this f%@king credit for the BASE fare of the ticket, but you paid for taxes and BS fees before that’s technically lost, so just pay pay pay idiot!!! Okay, I booked another flight (they’re keeping some of MY money on this travel credit bullshit account to keep me as a forever customer I guess). Their stupid site doesn’t work when I enter all my stupid info and credit card info. Paying for the dog AGAIN as well…
Then it says oh technical error, but we will send you an email. Nothing was sent. Then I tried customer service, the wait time was 95 minutes so I opted for a callback, about 3 hours later when I was already occupied they called back and couldn’t find my reservation so here goes 5.5 hrs of my f%@king life, then she says she can do it for me on the phone but charging extra for booking over the phone. Are you f%@king kidding me??? You already stole so much of my money!
I don’t know what else is coming, I still have no ticket and I don’t know what bullshit they will come up with about the dog and her carrier, and other shit, reading the previous comments I’m terrified and I will never ever again chose this airline omg…

 – About 1 Year ago.

I hate it here ...

I hate it here

 – About 1 Year ago.

Sitting in Orlando. Flight was supposed to leave after 7 and get to destination at 10:30, now leaving at midnight. Arrival 3am. Horrible. ...

Sitting in Orlando. Flight was supposed to leave after 7 and get to destination at 10:30, now leaving at midnight. Arrival 3am. Horrible.

 – About 1 Year ago.

There's nothing good about shit blue they totally messed up my brother's flight. Why are they still in business?...

There's nothing good about shit blue they totally messed up my brother's flight. Why are they still in business?

 – About 1 Year ago.

Sitting here at JFK at midnight after hour 7. Pilots just hit their hour capacity and are going home. JetBlue thinks we’re getting out tonight......

Sitting here at JFK at midnight after hour 7. Pilots just hit their hour capacity and are going home. JetBlue thinks we’re getting out tonight...

 – About 1 Year ago.

THE WORST! The cost for bags, seats, carry ons, customer service rather lack of customer service should be a criminal act. Lock whoever operates customer service line which has patrons on hold for...

THE WORST! The cost for bags, seats, carry ons, customer service rather lack of customer service should be a criminal act. Lock whoever operates customer service line which has patrons on hold for over 253 mins. Im hold to speak with someone to release my travel bank funds of over $1000. I tried to apply to a new flight and continue to be prompted id or password is not recognized or no travel funds for this account.. They will not refund to credit card even after deducting a $200 fee. Did they get a stimulus payment with the POTUS signature. Thieve!

 – About 1 Year ago.

They're just a sad little story of an airline! Just do not give them another chance!!!!...

They're just a sad little story of an airline! Just do not give them another chance!!!!

 – About 1 Year ago.

Flight Canceled yesterday after several hour delay, they claim it was due to weather, but we know that is BS. There was no bad weather in the city I was scheduling to leave or arrive in. Could not...

Flight Canceled yesterday after several hour delay, they claim it was due to weather, but we know that is BS. There was no bad weather in the city I was scheduling to leave or arrive in. Could not rebook us for 2 days, now we can't check into our flight. Thank god the wait time for assistance on the phone is only a little over 3 hours!! No option to leave a number and have someone call you. I don't trust this airline and when I'm done with my booked flights, will never use them again if the last airline on earth. Do yourself a favor.. walk instead of flying JetBlue. THEY COMPLETLY SUCK!!!!

 – About 1 Year ago.

Well leave it to JetBlue to still be the worst airline ever. Never again😖...

Well leave it to JetBlue to still be the worst airline ever. Never again😖

 – About 1 Year ago.

JETBLUE IS A PIECE OF SHIT COMPANY , WHY THE f%@k DO YOU CANCEL A FLIGHT AND THEN STILL SEND THE f%@kING LUGGAGE, WHAT IF YOU WANT TO GO HOME ASSHOLES...

JETBLUE IS A PIECE OF SHIT COMPANY , WHY THE f%@k DO YOU CANCEL A FLIGHT AND THEN STILL SEND THE f%@kING LUGGAGE, WHAT IF YOU WANT TO GO HOME ASSHOLES

 – About 1 Year ago.

Postponed flight, every hour for 5 hours, then cancelled. We watches the crew leave, the pot, the co-pilot, still said, oh it isn't canceled! Waited two hours for our luggage. No re-book. We had...

Postponed flight, every hour for 5 hours, then cancelled. We watches the crew leave, the pot, the co-pilot, still said, oh it isn't canceled! Waited two hours for our luggage. No re-book. We had to take a taxi, then a bus, then a taxi to get to our destination.

 – About 1 Year ago.

We flew in on the1st of June around 800pm from ltaly was taking jet blue to Boston they changed terminals 3 times den canceled flight didn't get luggage till 530am pilot left the plane...

We flew in on the1st of June around 800pm from ltaly was taking jet blue to Boston they changed terminals 3 times den canceled flight didn't get luggage till 530am pilot left the plane left us stranded in New York had to take bus home jack 15086426656

 – About 1 Year ago.

Trying to get through to customer service. I have a 167 minute wait! I can't resolve the issue on their website because I keep getting messages about the site experiencing "technical...

Trying to get through to customer service. I have a 167 minute wait! I can't resolve the issue on their website because I keep getting messages about the site experiencing "technical difficulties." What a mess. Normally, I would *never* fly with them but my options are limited for a trip to Mexico.

 – About 1 Year ago.

two hundred and ten minute wait in order to speak with a living human being in order to cancel a flight. going on-line to cancel a flight, ERROR, technical difficulties please try again soon. Still...

two hundred and ten minute wait in order to speak with a living human being in order to cancel a flight. going on-line to cancel a flight, ERROR, technical difficulties please try again soon. Still charging me a cancelation fee every though their app doesn't work, their chat causes an error, and you can't get to a live human being until almost a 4 hour wait.

JET BLUE SUCKS - use another airline.

 – About 1 Year ago.

JetBlue is the worst airline EVER! Do not give them a chance!!!! There's a lot of other options like driving. They suck!!!...

JetBlue is the worst airline EVER! Do not give them a chance!!!! There's a lot of other options like driving. They suck!!!

 – About 1 Year ago.

Only 2 kiosk help employees for over 100 people in line. Same thing at booking change. Zero respect for customers...

Only 2 kiosk help employees for over 100 people in line. Same thing at booking change. Zero respect for customers

 – About 1 Year ago.

I would give negative stars if I could but absolutely GARBAGE customer service. All my TravelBank credit disappeared from my account, can't get a hold of anyone on the phone without waiting 4...

I would give negative stars if I could but absolutely GARBAGE customer service. All my TravelBank credit disappeared from my account, can't get a hold of anyone on the phone without waiting 4 hours just for the line to hang up before connecting, messaged them regarding the issue just for them to say there's nothing they can do. Finally got connected through the booking a new flight phone number but they tried to charge me an additional $75 and when I said their website says its $25 to book through the phone, they hung up on me. They're set out to scam customers, please fly another airline, absolutely livid.

 – About 1 Year ago.

Where do I begin to start with this nightmare of an airline? Booked five tickets round trip from Florida to Providence. When we showed up to leave they told us the flight had been cancelled!!! No...

Where do I begin to start with this nightmare of an airline? Booked five tickets round trip from Florida to Providence. When we showed up to leave they told us the flight had been cancelled!!! No text no call! Then they book us (supposedly round trip)flying the next day into Boston, which increased our rental car price $700.00. After our week stay we head back to the airport just to be told we are not scheduled on the return flight, someone requested a refund and we’d have to pay an exorbitant amount of money to be placed on a flight the next day! This headache of an airline has cost us thousands of dollars!!! Never again.

 – About 1 Year ago.

They cancelled out trip to Iceland. Blamed it on a code share airline. never told us they cancelled our flight. Oh -- and never bothered to refund our money back. I had to then wait on a 125...

They cancelled out trip to Iceland. Blamed it on a code share airline. never told us they cancelled our flight. Oh -- and never bothered to refund our money back. I had to then wait on a 125 minute plus to get them to refund us. Avoid this airline.

 – About 1 Year ago.

JetBlue is a scam. I bought a ticket LA to Miami. Reasonable times. Within a day it changed- those times no longer available. Then it did it again, of course both flights get me into town very late at...

JetBlue is a scam. I bought a ticket LA to Miami. Reasonable times. Within a day it changed- those times no longer available. Then it did it again, of course both flights get me into town very late at night. 10pm and 1am the next day. The offer the option to change the times every thing costs over a hundred to change. So total scam- they lied about the price and time and are forcing me into a time I didn’t want or paying more. Never again. I wish this website would pop up first on google when searching for tickets.

 – About 1 Year ago.

JetBlue currently has a 547 minute wait to talk to a live individual. According to the math that is over 9 hours that one has to wait. Your joke of an airline which used to be Beyond Compare needs to...

JetBlue currently has a 547 minute wait to talk to a live individual. According to the math that is over 9 hours that one has to wait. Your joke of an airline which used to be Beyond Compare needs to be shut down.

 – About 1 Year ago.

Yes, count me in as one of those SEATTLE TO BOSTON people who are sick and tired of purchasing AM tickets for flights Jetblue consistently changes into Red-Eye flights with no warning. If you are this...

Yes, count me in as one of those SEATTLE TO BOSTON people who are sick and tired of purchasing AM tickets for flights Jetblue consistently changes into Red-Eye flights with no warning. If you are this bad now I hate to see what crap you are going to pull at winter time.

 – About 1 Year ago.

THREE TIMES they have cancelled my flights and turned AM flights to Red Eye flights without even notifying me!!!!!! No emails! No text message! Nothing! I only noticed because I logged in to...

THREE TIMES they have cancelled my flights and turned AM flights to Red Eye flights without even notifying me!!!!!! No emails! No text message! Nothing! I only noticed because I logged in to Jetblue.com to buy more tickets. You suck for listing flights available then cancelling them weeks and months before the flight and trying to cram us on a night flight.

Current wait time to speak to a LIVE person is listed as being 341 minutes!!!!!!

 – About 1 Year ago.

JetBlue left myself and my son at the gate, and took off without us. This despite being at the gate an hour in advance of departure time and having a checked bag on the flight. Shocked that this...

JetBlue left myself and my son at the gate, and took off without us. This despite being at the gate an hour in advance of departure time and having a checked bag on the flight. Shocked that this happened. I even asked at the gate when boarding would start. They made one announcement for preboarding then shut the gate and pulled away to the tarmac. I still can't believe that this happened. I'm not accustomed to planes leaving without making boarding announcements. I'm not accustomed to flights taking off with a passenger's luggage but not the passenger. I remember there was a time when flights were delayed to remove baggage of a no-show passenger.

We were not the only ones left behind. I suppose JetBlue is accustomed to flying empty planes around given how crappy they've become as an airline. They did not refund my ticket. They refunded another passengers ticket because she booked through Priceline. If you do end up traveling JetBlue, do not deal directly with Jetblue. Better to go through Priceline - Priceline has customer service. JetBlue does not have customer service. They have people that read a script to you loudly and re-read it if you ask a question. I suppose the money that I lost and the flight that they stole from me is the full price I pay for an education in why to avoid JetBlue. They steal your money, your time and have you pay for a service that they then take back. All out corporate thieves. Given the airline industry's problems, I look forward to seeing JetBlue go the way of PanAm, just gone and forgotten.

 – About 1 Year ago.

Awful experience. Cancelled flight morning of for a return home. Could only offer an alternative flight that was scheduled for 3 days later. Had to buy a new ticket for a different airline to get...

Awful experience. Cancelled flight morning of for a return home. Could only offer an alternative flight that was scheduled for 3 days later. Had to buy a new ticket for a different airline to get home that day. Spent well over $1000 to make it home compared to the $150 spent when originally booking the JetBlue ticket months prior. Nothing offered by JetBlue to make it right. Terrible airline with even worse customer service. Wish I would have spent the extra $100 for a more trustworthy airline when originally booking. At the very least a larger airline would have alternative options to offer or provide financial compensation for a cancellation that is due to their operations. Flying with JetBlue is a gamble that I will never take again.

 – About 1 Year ago.

Stuck at Miami tarmac for over an hr!! No gate open. Kids are all having a melt down and they don’t give a shit about it...

Stuck at Miami tarmac for over an hr!! No gate open. Kids are all having a melt down and they don’t give a shit about it

 – About 1 Year ago.

Whoah…I haven’t flown JetBlue in a while and I don’t know what happened to it! What a thoroughly awful experience. I missed my flight last night out of JFK because I...

Whoah…I haven’t flown JetBlue in a while and I don’t know what happened to it! What a thoroughly awful experience. I missed my flight last night out of JFK because I couldn’t get ANY of the kiosks to print my bag tags for ore purchased baggage. I tried 4 different machines over 30 minutes. It kept telling me to take my documents but nothing was printing. There was almost no one on the floor to assist, and when I finally did find someone it was nearing the 40 minute bag cutoff. She couldn’t have been less concerned or any slower. She just kind of shrugged and said “huh, I don’t know why it’s doing that.” Finally, as I started getting more and more stressed about missing my flight, she brought me to the Mint counter for assistance, and someone started to help me, but stopped and asked me to step aside when a Mint customer needed help. The other attendant was standing by me, still unconcerned, and as soon as the 40 minute mark hit, she shrugged again and pointed me to customer service for rebooking telling me I’d now missed my flight, and should have arrived 3 hours early (this was a DOMESTIC flight). Got to customer service and a woman who could have been doing much more useful things was instead just sitting there like a bouncer. She had created a line to GET TO the customer service line. Once I got past this sentinel, the real fun started. There were at least 50 people in line and ONE agent assisting. The first passenger he assisted took about 15 minutes, and the second was nearing 30 when some other passengers and I started making noise and insisting that something HAD to be done. Meanwhile, hold times calling JetBlue were over 3 hours!

I finally flagged down someone who said she was the main supervisor for the shift, but she refused to even acknowledge the very obvious problem, instead telling us it wasn’t her fault. I don’t care if it’s your fault - you represent your company and are therefore responsible for at least acknowledging the problem. I asked her if there was anyone available who was trained in customer service. She didn’t appreciate that and just walked away.

I’m not proud of this, but I did start tweeting out videos of the situation to JetBlue. Another woman in line waived across that she had seen my tweet and was tweeting herself, and then others said they would to. Once this happened, and that blasé manager learned about it, it finally seemed to move her to action and we soon had two more agents. This was after waiting in the customer service line for nearly 2 hours and after a lot of begging and tweeting from passengers requesting that they PLEASE find someone additional to assist. The line finally started moving at a rate of about 1 person every 10 minutes or so. Up until that point, employees were wandering in and out behind the customer service desk not doing anything to help. I asked one if he could please track down a supervisor and alert them to the situation, and he said “nah, not in my job description.” He then sat there clacking away at one of the computers not helping anyone. I finally got through to someone at JetBlue via text about 90 minutes after I first texted. She was able to rebook me on a flight the next day and confirmed that my prepurchased baggage would also transfer. Back at JFK this morning (2 hours before my flight) I discovered it had not. The agent on the floor told me I would have to go wait in, yup, the dreaded customer service line again if I didn’t want to pay for my bags twice. Knowing what that entailed and that there was no way I’d make my flight if I did that, I paid *another* $80 to check my bags. The bag tags printed thus time, but when I got to the bag drop, they wouldn’t scan, which had apparently been a reoccurring issue this morning. The employee who helped me there was good though. She said “I got you” when I was nervous about missing yet another flight. It took 5 min, but she left and came back with new tags. Security was also a mess at JFK, but that’s another story. I had spent almost an hour just getting my bag tags printed and dropping them off, and was now pressed for time. This whole time, I was texting with JetBlue customer service again trying to get a refund for my duplicate baggage purchase. The response time to each message was a mind numbing 20-45 minutes. At the end, she did say she had refunded my bags. I of course asked for a receipt and she said she couldn’t issue one but had “made notes.” I asked to speak to someone with the authority to issue a receipt given my lack of confidence in JetBlue’s follow through. Just before takeoff, she finally sent me receipt numbers, although I have no idea what to do with these.

Overall, I am totally disappointed in JetBlue. Operational issues are one thing - stuff happens - but it’s another to completely ignore the problem. If someone had just come out and talked to the line of irate people at customer service and said they understood they were falling short and working to fix it, it would have brought the temperature down and at least made us feel heard. What happened to the JetBlue that used to manage delivery of surprise and delight even in - especially in- difficult circumstances, giving waters and snack boxes when flights were delayed, caring about the customer experience. That differentiator once made me prefer and choose JetBlue above other carriers. This feels like any other big carrier now - inefficient, poorly manages and cold.

I will say though, that the flight attendance on my route JFK to San Diego flight, Korey, was super friendly and awesome. So at least there’s that.

 – About 1 Year ago.

Overall, I am totally disappointed in JetBlue. Operational issues are one thing - stuff happens - but it’s another to completely ignore the problem. If someone had just come out and talked to...

Overall, I am totally disappointed in JetBlue. Operational issues are one thing - stuff happens - but it’s another to completely ignore the problem. If someone had just come out and talked to the line of irate people at customer service and said they understood they were falling short and working to fix it, it would have brought the temperature down and at least made us feel heard. What happened to the JetBlue that used to manage delivery of surprise and delight even in - especially in- difficult circumstances, giving waters and snack boxes when flights were delayed, caring about the customer experience. That differentiator once made me prefer and choose JetBlue above other carriers. This feels like any other big carrier now - inefficient, poorly manages and cold.

 – About 1 Year ago.

On hold for about over 2 hours now. I paid money to book the flights…not given for free. Should have gotten my refund when I had a chance and booked with another airline. WTF...

On hold for about over 2 hours now. I paid money to book the flights…not given for free. Should have gotten my refund when I had a chance and booked with another airline. WTF

 – About 1 Year ago.

$704 Hartford to WPB...r/t 2 hour59 minute flight. Coach. WTF? Since Easter 2021 fares have exceeded the major airlines. What’s going on? The same r/t from Hartford to London is $702 on Aer...

$704 Hartford to WPB...r/t 2 hour59 minute flight. Coach. WTF? Since Easter 2021 fares have exceeded the major airlines. What’s going on? The same r/t from Hartford to London is $702 on Aer Lingus, 6 1/2 hour flight with hot meals. Is our low fare airline a thing of the past?

 – About 1 Year ago.

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ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh dtgh bjdtgh bjbjbjbjlfkgb jb jkgffjsgb fgshjb b fsfhb jjhb sfdghb jfghb jdgfhb jdgfsfgjhkb fghb k ifxtg njk fjnxghzdtgh fklbjdtgh

 – About 1 Year ago.

JetBlue literally cancelled our flights 3 times for the same trip. Each and every time we wasted a whole day waiting on the telephone....one time 6 hours...to only open an email the next day saying...

JetBlue literally cancelled our flights 3 times for the same trip. Each and every time we wasted a whole day waiting on the telephone....one time 6 hours...to only open an email the next day saying the trip was cancelled. No explanation was given. Then after waiting on hold for hours we are told "I don't know why it was cancelled". WTF?

 – About 1 Year ago.

Jet Blue online booking is the absolute worst. While trying to book it would either time out OR get stuck in error mode while trying to add the country. Finally when I was able to hit "buy"...

Jet Blue online booking is the absolute worst. While trying to book it would either time out OR get stuck in error mode while trying to add the country. Finally when I was able to hit "buy" after struggling for nearly 20 minutes, the message said flights at that price are sold out and I have to book again, TO THE TUNE OF AN ADDITIONAL $51. Seems like a bit of a racket, a scam and a really sh*#%y experience.

 – About 1 Year ago.

First time flying this crap airline. You can get zero customer service. Absolutely no help. Call wait time are over 2 hours. They don't automatically reschedule you when you miss a connection,...

First time flying this crap airline. You can get zero customer service. Absolutely no help. Call wait time are over 2 hours. They don't automatically reschedule you when you miss a connection, they give you zero information and the help desk runs at a snails pace. Complete and total incompetence.

 – About 1 Year ago.

They gave me warning and ban me from travelling Jetblue for arguing with mask nazi flight attendant when I was flying from boston to phoenix back in November. The flight attendant were harassing me...

They gave me warning and ban me from travelling Jetblue for arguing with mask nazi flight attendant when I was flying from boston to phoenix back in November. The flight attendant were harassing me all 6 hours for even a slightly pulling my mask below my nose. The flight was mostly empty so she had a sadistic pleasure to wake me up just to tell me to keep my mask on! Whether it was her own over-zealousness or the company instructed them this way - who knows.. I was flying JetBlue religiously for 10 years and just within last 12 months they completely dropped from 4-5 stars company to 1 star in my eyes.

 – About 1 Year ago.

What is up with Jet Blue? They use to be a great airline to fly. Why in the world are there not flights out of San Diego to Boston in the AM? Who is the moron that arranged this? I have a credit...

What is up with Jet Blue? They use to be a great airline to fly. Why in the world are there not flights out of San Diego to Boston in the AM? Who is the moron that arranged this? I have a credit with you and you make virtually impossible to use. I think the CEO, who makes $4M a year, needs to get out of his chair and stop destroying this company. I could go on and on.. but hopefully someone gets it.

 – About 1 Year ago.

F@ck jet blue. Declined perfectly good covid test. Can't believe they partner with emirates. Came back next day and got 100 questions because my tickets ended in Dubai. This because I was going...

F@ck jet blue. Declined perfectly good covid test. Can't believe they partner with emirates. Came back next day and got 100 questions because my tickets ended in Dubai. This because I was going into afghan. Had military Id and still questioned like I was lying or criminal . Never treated this way in all my trips to desert. Completely unprofessional and flights almost always late.

 – About 1 Year ago.

DON'T FLY JETBLUE! At least now in 2021. I've been trying to manage two bookings for 5 WEEKS!!! Cannot access via website, all I get is five minutes of "loading" then "technical...

DON'T FLY JETBLUE! At least now in 2021. I've been trying to manage two bookings for 5 WEEKS!!! Cannot access via website, all I get is five minutes of "loading" then "technical difficulties." Not operator error or my browser, same result on IE, Chrome, Safari and Firefox. What's left? JetBlue app is better and more stable, they say. Hah, same thing there - just "loading" forever, don't even get to "technical difficulties." Call? Sure. MINIMUM wait time is 1 hour, 45 minutes, but after an hour guess what? They disconnect. What do you need to do, drive to a freaking airport to "manage your flight?" Used to think Jetblue was a solid airline, but no more. No way. DO NOT BOOK ON JETBLUE!!!

 – About 1 Year ago.

JetBlue . . . nice airplanes with legroom . . . nice staff . . . IMPOSSIBLE customer service!! We are trying to use our Travel Bank credits to book a flight, but NOWHERE on the website, when it comes...

JetBlue . . . nice airplanes with legroom . . . nice staff . . . IMPOSSIBLE customer service!! We are trying to use our Travel Bank credits to book a flight, but NOWHERE on the website, when it comes time to pay, is there a place to click on to actually access your TBC and apply them to your flight. So, we called customer service (or as I like to call it customer cervix) and got the following recording: "We are experiencing heavy call volume. Your wait will be no longer than two hours and thirty minutes. Please stay on the line." WTF? For 2:30??

My wife is an IT engineer and no matter how many times we inspect the JB payment page, despite what their directions state, there is NOWHERE to apply TB credits. And the directions state "Travel Back credits may be applied in the area directly above the cell in which you will enter your credit card number." Yeah, right.

So, let's sum up: 1) Now the website is spinning but not resolving. 2) The Travel Bank cell is non-existent. 3) A two hour and thirty minute hold time for phone assistance.

Time to scout out another airline! Dear JetBlue . . . f%@k Off!!

 – About 1 Year ago.

Me cancelaron mis boletos a Islandia, sin avisarme, estoy casi 3 horas en espera y no contestan, Lo peor del mundo JET BLUE, nunca más compro con ellos, una basura el servicio.
Desastre de...

Me cancelaron mis boletos a Islandia, sin avisarme, estoy casi 3 horas en espera y no contestan, Lo peor del mundo JET BLUE, nunca más compro con ellos, una basura el servicio.
Desastre de servicio , una basuraaaaaa

 – About 1 Year ago.

I booked two round trips one for work and one for the 4th of July. everything went through, I even received conformation #'s for both itineraries. I opened my phone to check a couple weeks later...

I booked two round trips one for work and one for the 4th of July. everything went through, I even received conformation #'s for both itineraries. I opened my phone to check a couple weeks later on the app to look when one of them was taking off... it says "CANCELLED" ... same with the second... I call Jetblue - 2 hour hold time with no option to be called back. At this point, I obviously need to take these trips so I re-booked through the website (hopefully this works) but the prices have since gone up... SMH!!!

Heads need to roll at this place internally (meaning people need to be fired and held accountable). I also have the JetBlue card so I have about 120,000 in points - otherwise I would not fly JetBlue again. they CUCK customers. yes CUCK... right in front of your wife. Customer service is atrocious. they need a couple software engineers to fix their website and app right this second.

 – About 1 Year ago.

I’m on hold 45 + minutes to cancel tomorrow’s flight. 2 hours they say. I booked with points and cash. The app cannot figure how to do this so I’m on hold
Father in law has...

I’m on hold 45 + minutes to cancel tomorrow’s flight. 2 hours they say. I booked with points and cash. The app cannot figure how to do this so I’m on hold
Father in law has just gone to the hosp. Doesn’t look good and I need jet blues shit?
I always fly them. The last half dozen time they are a joke. And yet they thrive.

 – About 1 Year ago.

Jet blue App Sucks - shit takes so long to load... you go to restart it thinking the sale didn't go through. I was charged for 3 seats 3 round trips for 1 round trip that I wanted. then you call...

Jet blue App Sucks - shit takes so long to load... you go to restart it thinking the sale didn't go through. I was charged for 3 seats 3 round trips for 1 round trip that I wanted. then you call JetBlue and it's 2 hours to talk to a human being.

 – About 1 Year ago.

It sucks , 2 hours hold to talk to customer service rep !!! Jet Blue the worst !...

It sucks , 2 hours hold to talk to customer service rep !!! Jet Blue the worst !

 – About 1 Year ago.

New York needs a new “hometown” airline or more competition on Visiting Family and Relatives routes, but they are beyond ridiculous. They know what their doing to eff people over and no...

New York needs a new “hometown” airline or more competition on Visiting Family and Relatives routes, but they are beyond ridiculous. They know what their doing to eff people over and no one can do nothing about it to simply put it- do yourself a favor and Do Not Fly Trash Blue.

 – About 1 Year ago.

Hey, this is Eric and I ran across jetblue-sucks.net a few minutes ago.

Looks great… but now what?

By that I mean, when someone like me finds your website –...

Hey, this is Eric and I ran across jetblue-sucks.net a few minutes ago.

Looks great… but now what?

By that I mean, when someone like me finds your website – either through Search or just bouncing around – what happens next? Do you get a lot of leads from your site, or at least enough to make you happy?

Honestly, most business websites fall a bit short when it comes to generating paying customers. Studies show that 70% of a site’s visitors disappear and are gone forever after just a moment.

Here’s an idea…

How about making it really EASY for every visitor who shows up to get a personal phone call you as soon as they hit your site…

You can –

Talk With Web Visitor is a software widget that’s works on your site, ready to capture any visitor’s Name, Email address and Phone Number. It signals you the moment they let you know they’re interested – so that you can talk to that lead while they’re literally looking over your site.

CLICK HERE http://talkwithcustomer.com to try out a Live Demo with Talk With Web Visitor now to see exactly how it works.

You’ll be amazed - the difference between contacting someone within 5 minutes versus a half-hour or more later could increase your results 100-fold.

It gets even better… once you’ve captured their phone number, with our new SMS Text With Lead feature, you can automatically start a text (SMS) conversation.

That way, even if you don’t close a deal right away, you can follow up with text messages for new offers, content links, even just “how you doing?” notes to build a relationship.

Pretty sweet – AND effective.

CLICK HERE http://talkwithcustomer.com to discover what Talk With Web Visitor can do for your business.

You could be converting up to 100X more leads today!

Eric
PS: Talk With Web Visitor offers a FREE 14 days trial – and it even includes International Long Distance Calling.
You have customers waiting to talk with you right now… don’t keep them waiting.
CLICK HERE http://talkwithcustomer.com to try Talk With Web Visitor now.

If you'd like to unsubscribe click here http://talkwithcustomer.com/unsubscribe.aspx?d=jetblue-sucks.net

 – About 1 Year ago.

its awesome in mint only...

its awesome in mint only

 – About 1 Year ago.

Terrible, terrible, terrible. Can't get into the website to make a change. Can't get anyone on the phone after 90+ minutes. I cannot believe this. So bad. Jet Blue stinks....

Terrible, terrible, terrible. Can't get into the website to make a change. Can't get anyone on the phone after 90+ minutes. I cannot believe this. So bad. Jet Blue stinks.

 – About 1 Year ago.

So many flight options. Why would anyone fly shitblue? Do not buy a ticket. They need to go out of business....

So many flight options. Why would anyone fly shitblue? Do not buy a ticket. They need to go out of business.

 – About 1 Year ago.

The worst!!
What happen to this company??
They used to be so good.
Canceled my flight.
Can’t get anyone on the phone. ...

The worst!!
What happen to this company??
They used to be so good.
Canceled my flight.
Can’t get anyone on the phone.

 – About 1 Year ago.

I had a nice daytime itinerary from Seattle to Boston non stop, getting in in the early evening. Then they changed it to getting in around midnight. Then they changed it again to getting in around 1...

I had a nice daytime itinerary from Seattle to Boston non stop, getting in in the early evening. Then they changed it to getting in around midnight. Then they changed it again to getting in around 1 am, after the hotel shuttle has shut down. They don't even offer a reasonable itinerary anymore from Seattle to Boston. It's arrive at 1 am or take the red eye. What idiot is in charge of scheduling flights?

 – About 1 Year ago.

They canceled our flight and didn’t even bother to tell us...

They canceled our flight and didn’t even bother to tell us

 – About 1 Year ago.

Horrible customer service.
They seem to be purposely trying to piss you off.
I will drive to Toronto airport and use WestJet instead of supporting this crappy airline. ...

Horrible customer service.
They seem to be purposely trying to piss you off.
I will drive to Toronto airport and use WestJet instead of supporting this crappy airline.

 – About 1 Year ago.

Here is a good one!! got a text that I need to respond to them within 30 minutes to confirm my flight, or they will cancel it. Wait time is 90+ minutes, if they ever pick up at all. Joke of a...

Here is a good one!! got a text that I need to respond to them within 30 minutes to confirm my flight, or they will cancel it. Wait time is 90+ minutes, if they ever pick up at all. Joke of a company!!

 – About 1 Year ago.

This is the airline you take when you don't want to get there on time or never to your vacation, or visit family and friends... do not let their clever marketing get to you. They are not worth...

This is the airline you take when you don't want to get there on time or never to your vacation, or visit family and friends... do not let their clever marketing get to you. They are not worth your money or time.

 – About 1 Year ago.

On hold with customer service for 35 minutes and counting since JetBLUE website is screwed up beyond belief......what in hell is wrong with these people?...

On hold with customer service for 35 minutes and counting since JetBLUE website is screwed up beyond belief......what in hell is wrong with these people?

 – About 1 Year ago.

How are they still in business? I will never fly them again anywhere. Zero customer service reps. And if you can get on they can't help you because your reservation also includes a partner...

How are they still in business? I will never fly them again anywhere. Zero customer service reps. And if you can get on they can't help you because your reservation also includes a partner airline flight. So you have to be transferred to yet another queue after hours of waiting in the first. I've wasted 8 hours of my time on a just this airline for this trip.

 – About 1 Year ago.

I will never fly jet blue again. No customer service I mean zero! They don’t answer the phones. Took me 12 hrs to fly from Ewr to PBI. They changed my non stop to a
Layover in Boston and...

I will never fly jet blue again. No customer service I mean zero! They don’t answer the phones. Took me 12 hrs to fly from Ewr to PBI. They changed my non stop to a
Layover in Boston and didn’t tell me till 2 am when my flight was original scheduled for 7:21 am. Ugh!!!

 – About 1 Year ago.

Shitblue is the worst. Never has an airline been so awfully set up to fly passengers....

Shitblue is the worst. Never has an airline been so awfully set up to fly passengers.

 – About 1 Year ago.

Avoid them!!!! Or you May end up with the blue flu and stuck. ...

Avoid them!!!! Or you May end up with the blue flu and stuck.

 – About 1 Year ago.

I hope THEY GO BANKRUPT. I wish them the worst of luck on London and all the other greediest moves they have planned. Bailed out by the government. Three almost four times and they still crying hiding...

I hope THEY GO BANKRUPT. I wish them the worst of luck on London and all the other greediest moves they have planned. Bailed out by the government. Three almost four times and they still crying hiding the wealth.

 – About 1 Year ago.

This airline needs to be bought off and erased. They have values which is used to help share holders and the c-suite pockets. Constantly delayed; a police state work environment. They hire young dumb...

This airline needs to be bought off and erased. They have values which is used to help share holders and the c-suite pockets. Constantly delayed; a police state work environment. They hire young dumb fresh out of high school only to ruin their futures by throwing propaganda and lies into the mix along with work politics the airline started itself. They let their mangers run the airline like the equivalency of the Bronx zoo. This is one of the greediest companies who will kill to make a buck and would fit the picture of corporate America just fine. They think their above the law. They hire inept spiteful people. Stay away and fly another airline. Support another airline anything but this trash. Don’t always look for the cheapest because you will get burned and your helping a company who simply does not give a damn about society or how a life of a individual is completely destroyed.

 – About 1 Year ago.

f%@kING JETBLUE. Greedy ass mother f%@kers.

They just opened an outpost in Miami and hired a bunch of f%@king retards to work the desk.

I hope they go bankrupt. ...

f%@kING JETBLUE. Greedy ass mother f%@kers.

They just opened an outpost in Miami and hired a bunch of f%@king retards to work the desk.

I hope they go bankrupt.

 – About 1 Year ago.

They suck! ...

They suck!

 – About 1 Year ago.

13 years ago I flew on Jet Blue it was good. Today it's TERRIBLE. It's the same as Frontier or Spirit Airlines. The seats are extremely small and uncomfortable....

13 years ago I flew on Jet Blue it was good. Today it's TERRIBLE. It's the same as Frontier or Spirit Airlines. The seats are extremely small and uncomfortable.

 – About 1 Year ago.

Shit blue is and will always be the worst airline ever! Do not fly them!!!!!...

Shit blue is and will always be the worst airline ever! Do not fly them!!!!!

 – About 1 Year ago.

Yet again, what a disappointment experience. JetBlue is such a shit airline. There is no excuse for such a company management that is so incompetent!...

Yet again, what a disappointment experience. JetBlue is such a shit airline. There is no excuse for such a company management that is so incompetent!

 – About 1 Year ago.

wtf is wrong with their website? The piece of shit never works. Monkeys could build a better site. ...

wtf is wrong with their website? The piece of shit never works. Monkeys could build a better site.